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Was a very difficult time for us. Mom had been in...

Was a very difficult time for us. Mom had been in the hospital and was 100 years old. We were approached by Total Care and decided to try them. By and large was happy with the service received However some of the night care givers sometimes had a hard time staying awake while taking care of mom. We had purchased a bell so that when mom needed help she would ring the bell. Sometimes the person would come and sometimes not. So that was the only real problem that we had. The day time persons were wonderful and very caring. In some cases they prepared lunch for mom. And mom appreciated visiting with them while they were here.

They are very professional; It's been very helpful...

They are very professional; It's been very helpful. They're on time and good at what they do. They're caring. They're very self motivated. They really know what they are doing. They stay on top of everything for me and they help me remember things. They're hard workers. They listen and ask if there is anything I need.

When my dad was in the hospital, Total Care Connec...

When my dad was in the hospital, Total Care Connections came out to talk with us. They are always personable on the phone. They are extremely nice, and they let me know who the caregivers are going to be. They were able to get a caregiver for my dad at the last minute. I work multiple jobs to take care of my dad, so it's nice to have someone who can take him to the appointments and understand what he is going through. They always joke around with my dad and make him feel comfortable. They don't treat him differently.

TCC has been very helpful to me. I can't do many t...

TCC has been very helpful to me. I can't do many things without their services. I couldn't get anything done. They get everything done that I need done during the day. My caregiver is here on time and she's very proactive to see what needs to be done.

Total Care Connections works with us around whatev...

Total Care Connections works with us around whatever doctors appointments or anything that he might have without any issues. They allow me to leave the house without worrying about my husband being at home alone since he is a fall risk. They are able to help him bathe, they make his meals, and they help clean up after him. They will change appointments if needed, and I feel free to call them at any time about anything. The caregivers are very friendly.

Total Care Connections is on top of things. They k...

Total Care Connections is on top of things. They keep in touch with us and reschedule caregivers as needed. They are always there for me. I can't imagine not having the services during these tough times. They have a list of things that they go through for my husband. They are here and interact with him. Whenever I call, they are there, and they answer all of my questions.

I'm very happy with Total Care Connections. We've ...

I'm very happy with Total Care Connections. We've had the company and the same caregiver for over a year. The caregiver spends time with him so that I can do my errands and special things that I have to do like appointments. The caregivers make sure that he doesn't fall. Our caregiver is dependable and she is very consistent with her care. She is very helpful.

The caregivers from Total Care Connections show up...

The caregivers from Total Care Connections show up on time and are very communicative. They tell me what is going is. My Mom really likes them. They are good company and are always upbeat. They communicate with her well. The caregivers know what they are doing and look and offer things she doesn't ask for. She has had these caregivers for a little bit and they are a great match. It could be personalities but definitely skills.

My caregiver is wonderful. I have a bad back, so i...

My caregiver is wonderful. I have a bad back, so it's hard for me to get my loved one dressed. They help me to make sure my back doesn't hurt anymore. The caregiver gets him dressed, cleans his room, and washes his clothes. The office staff are really friendly. I don't need to tell the caregivers what to do. They see what needs to be done, and they do it.

The understanding and the knowledge of Total Care ...

The understanding and the knowledge of Total Care Connections is very helpful. They are prompt, pleasant, knowledgeable and quick. The caregiver shops for groceries and she treats us like family.

Total care connections keeps us informed. The car...

Total care connections keeps us informed. The caregivers are very helpful with my wife and me. The office lets us know who is coming and I like that we have a good routine and consistent caregivers. We are happy with Total Care Connections.

My caregiver is excellent because she does what I ...

My caregiver is excellent because she does what I need, and does a good job. She doesn't argue about things and will spend extra time if needed. She goes above and beyond. I'm basically in a wheelchair, so the services help a lot because I'm trying to take care of myself. I have my elderly father living with me, who has Alzheimer's and dementia. It takes pressure off of me while the caregiver is here. The caregiver mops the floor, cleans the bathroom, and makes the bed. I can't do things by myself, so it helps with those things. The caregiver's personality matches well with mine.

They are very prompt. There are some things I can'...

They are very prompt. There are some things I can't do, and I need help from the nice young lady they send. They prepare my breakfast and lunch and help me sort out things that I have to throw away. That's been a big help. I appreciate that the caregiver comes when she says she's coming.

I'm very impressed with the Total Care Connections...

I'm very impressed with the Total Care Connections caregivers! They have helped me socially and they are very encouraging! The caregivers do a little bit of everything, and are always suggesting things that I don't notice. No matter what it is, they are always there.

Total Care Connections is very flexible and sends ...

Total Care Connections is very flexible and sends a couple of different caregivers that have come from our community. I am able to get some peace of mind because my dad is not alone. The caregivers are wonderful and they know the area and are very caring. They like to work and don't back away from anything I ask of them; they are glad to do it.

Total Care Connections caregivers are professional...

Total Care Connections caregivers are professional, caring, and have a sense of humor and they are nice to have around because they are like family and they are compassionate. They don't rush through anything and they are gentle. They definitely know what they are doing based on their compassion and mannerisms and it doesn't feel like a business, it feels like family.

I really appreciate the consistency of our caregiv...

I really appreciate the consistency of our caregivers because we are able to have the same ones. They're very caring towards my husband. They do more than just showing up. They really do care about what they're
doing and they listen.

Total Care Connections caregivers are kind, compas...

Total Care Connections caregivers are kind, compassionate, flexible, responsible, trustworthy, reliable, thoughtful, and personable. I wouldn't be able to function without them. The caregivers have been amazing, sensitive, and responsive to any corrections or suggestions. I really like how they anticipate my needs.

We are very happy! I like the care my loved one i...

We are very happy! I like the care my loved one is getting; it is very good and the caregiver does a good job. My loved one looks forward to it and it helps him a lot with things he cannot do on his own. The caregiver goes out of her way to help. She gives him his shower, helps him get on the stockings, and she sanitizes the bed. She lets us leave the house. I appreciate the kindness and thoughtfulness she shows to him. She doesn't make him feel bad about himself.

Total Care Connections was recommended to me by a ...

Total Care Connections was recommended to me by a friend of mind. Our caregivers are very upbeat and attentive to our needs. I like that they are very dependable. If our caregiver can't be there, they are good about getting a replacement and are flexible with schedule changes. I also really appreciate that the caregivers from this agency always stay the allotted time and are very careful to stay as much time as is scheduled for them.

While someone I know was interviewing I was in the...

While someone I know was interviewing I was in the office waiting for them. I overheard the lady's in the office talking about clients and laughing and talking about private information that anyone in the office could of heard if they had been there. From my experience in just sitting in the office I would not want a loved one under their care having their personal care being talked about so openly. This does not seem like a good company to have your family members looked after.

They're people oriented. I think that they have go...

They're people oriented. I think that they have good quality services, and they really care for their clients. They have good communication, and the overall care is good. It's quality care. They address your needs quickly, they brainstorm and come up with plans that fit the client, and they're
flexible. I appreciate that they care, they are there to do a good job, and they show up.

They are timely, easy to deal with in scheduling, ...

They are timely, easy to deal with in scheduling, and their people seem to be experienced. They help with some of my husband's physical activities and it helps him mentally to have people around. They are flexible, easy to work with, and they listen.

I really like how friendly the caregivers from Tot...

I really like how friendly the caregivers from Total Care Connections are! It has helped to improve the general health of my grandfather, while making life easier for my father and I who usually care for him.

This is a fantastic company! As a nurse practition...

This is a fantastic company! As a nurse practitioner, I value the high quality of services Total Care Connections provides, additionally, they do it with care and compassion. I also love that I can refer patients for both in-home care services and when their needs increase, Total Care Connections has free placement services. They care about finding the best place for your family. I recently referred a dear friend of my grandmother and Total Care Connections went above and beyond to find the perfect assisted living fit for her. Thank you! I will continue to refer in the future.

Total Care Connections is very professional, good,...

Total Care Connections is very professional, good, and caring. They take good care of me. They know what my needs are, and they
meet them. I couldn't exist the way I do without them. They make my bed, do my laundry, and help me get a shower. The caregiver I have is very personable, does what I need, and is able to excellently perform the duties that he has.

The office has been extremely responsive and flexi...

The office has been extremely responsive and flexible as far as scheduling. Total Care Connections' services give us a sense security.The caregivers prepare meals and assist with home chores. They have provided services on short notice. They have been on time in scheduling, and they have been proactive in changes to the schedule.

Things are going well with Total Care Connections....

Things are going well with Total Care Connections. The things that help me the most are the help with getting washed and getting changed. My caregiver also helps with my food, and we dust and she sanitize everything. We go through the day to see what needs to be done. She is on time and she gets things done. She takes care of me.

The caregiver from Total Care connections is profe...

The caregiver from Total Care connections is professional, caring, and has a sense of humor. They are nice to have around because they are like family and they are compassionate. They don't rush through anything and they are gentle. They definitely know what they are doing based on their compassion and mannerisms and it doesn't feel like a business, it feels like family. They come in and liked listening to my husbands stories and had good senses of humor.

Total Care Connections treats me very well. My car...

Total Care Connections treats me very well. My caregiver is great and does everything that I need without any problem. She helps me in the shower and she gets me dressed. She also helps with cooking when needed. She is very knowledgeable and she just knows how to talk with me and take care of my needs or problems.

Total Care Connections is doing a great job! I let...

Total Care Connections is doing a great job! I let them know how far my appointments are, and they send the caregivers here a little earlier to get me there on time. This is the best agency I have had experience with. They come in, put my walker in the car, and get me in the car, too. They are good! Some of them treat me like I am their mother. I would have thought I was one of her kids. I was amazed and couldn't have asked for better. She went out of her way to help me without me having to ask her.

I like the staff because they are super friendly, ...

I like the staff because they are super friendly, and the admin staff is very attentive. Also, they are good with any requests that we've had. The care that they provide is a big help, the main thing that they help with is making up for me and my sister when we're at work, but they also help with feeding the client and helping him in the bathroom.

The caregivers have been absolutely amazing with m...

The caregivers have been absolutely amazing with my father and the communication with me from the office has been on point. I don't ever have to worry about changing his schedule. They reach out to me well beforehand. On the days they are here, I don't have to go over there until the late afternoon because he is taken care of. They are very capable! I love it! It gives me peace of mind. If they see anything that is wrong or has changed since the last time, they talk to me about it and let me know. They even let me know if his mental status has changed or if it is a rough day. I couldn't ask for anything better.

I think the person Total Care Connections sends is...

I think the person Total Care Connections sends is very in tune with my loved one's requirements. When she is finished with what he needs, she helps me with household chores. She helps me with laundry and dishes. She is very helpful. She shaves him. She helps him get dressed. She will take him for walks. Sometimes she will sit outside and talk with him. She helps him shower. If there is situation where she can't make it, they go out of their way to find someone else for me. They always let me know what is going on. She is willing to listen. She does whatever it takes to fulfill his needs.

Total Care Connections always help me out when I n...

Total Care Connections always help me out when I need them to. I don't have to worry about taking care of myself like I used to, it makes it easier. My caregiver acts like my friend instead of just someone working here. My caregiver has a great personality! The office staff let's me know what is going on and if the caregiver is running late.

They are on time and courteous over the phone if I...

They are on time and courteous over the phone if I have to call or if someone is going to be late. The work is excellent. They are such a blessing to me, the house, and my loved one. The house is clean, which gives me more time. They have patience with my husband. He can talk with them, and it settles him down. They are good with him. It makes him feel important. They are good with him because they know he is the main job, and they are there for him. They are one on one with him. They ask him if he wants to eat, and they are personal. They are good with him in the bathroom, and they keep him clean. They'll even exercise with him and make him move.

They are on time and courteous over the phone if I...

They are on time and courteous over the phone if I have to call or if someone is going to be late. The work is excellent. They are such a blessing to me, the house, and my loved one. The house is clean, which gives me more time. They have patience and are good with me and make me feel important.

Total Care Connections is very responsive and very...

Total Care Connections is very responsive and very personable. They meet your needs very quickly. They are very professional, attentive, and wiling to do whatever to make my mom s life better. I have been happy with them.

The people were fine as providers. Reduced a star ...

The people were fine as providers. Reduced a star because they were both late 15 minutes or more in arriving - It was a new destination for both so ..just hadn't started soon enough but were prompt in returning. Therefore time of service was reduced.

I like that Total Care Connections has been good a...

I like that Total Care Connections has been good about providing caregivers, and my father loves them. They are good with helping my father shower and keeping him in better spirits. I like that the caregivers are all local, so they can have things to talk about. My appreciates that they are caring.

No kind things to say about this company. You make...

No kind things to say about this company. You make $22 an hour but ONLY see $10 if that. Worst place to work. Liers, cheaters and evil to say the least. They don't even deserve one star. This company is horrible, GO FIND ANOTHER COMPANY FOR YOUR LOVED ONES.

Total Care Connections is willing to go the extra ...

Total Care Connections is willing to go the extra mile to help. The company gives quality care and makes sure their workers know what they're doing. They help with laundry, meal preparation, and health care for my husband. They've been very good when I call and need somebody. They bend over backwards to help.

Total Care Connections truly cares about their cli...

Total Care Connections truly cares about their clients! They go above and beyond to ensure continuity of caregivers, and that every client is satisfied with their caregiver. The staff of Total Care Connections not only provides training for their caregivers, but they focus on numerous areas of care so that every caregiver is equipped to provide the best care to the clients!

Total Care Connections has a great team behind the...

Total Care Connections has a great team behind them! The leaders of this organization truly care about your loved one. Excellent care and co-operation and they are great at matching caregivers to family's personality and needs.

Horrible company! Caregiver are very unprofessiona...

Horrible company! Caregiver are very unprofessional and so is the office staff. Staff would come and go as they pleased, bringing family to my home which is a HIPPA violation. Staff never in proper dress code. We had our father on the do not transport list and they would take him out every day. Turns out the caregiver was having my dad buy her lunch everyday she came. Office staff doesn't care when you voice any concerns.

I chose them because it was suggested to me, when ...

I chose them because it was suggested to me, when I came out of the hospital. They really care, and they are really on top of things. The people that they send are just outstanding because they care about me and have an interest in how I am doing. They match perfect with me. I appreciate their one-on-one type service and like how they care on an individual basis.

Total Care Connections is first class, first rate,...

Total Care Connections is first class, first rate, and should be first on anyone's list looking for home health care. Their name is the perfect representation of who they are and what they represent and emphatically recommend them.

I like the caregivers that they are sending us; th...

I like the caregivers that they are sending us; they have helped with my husband immensely. They have helped us emotionally and physically. He looks forwards to his caregivers coming and when he is happy, I am happy. The caregivers are very attentive to him. They ask him all of the time what he needs or if he needs help with anything, and that means a lot to me. I appreciate the caregiver's concern for the both of us. They are very thoughtful and very willing to try and make our lives easier.

I like when a person comes in, sees what needs to ...

I like when a person comes in, sees what needs to be done, and they do it. I live alone, so it's very helpful to me. Some people in the past have waited to do what I tell them, but Total Care Connections sees what needs to be done, and does it.They seem to be good about moving the schedule around. If I take a day off, they move it to another day.

I like that the caregiver that come to help my Dad...

I like that the caregiver that come to help my Dad right now. She is very good and comes in and does what she is required to do. They have made things easier for my Dad by helping to bathe him. I like the caregivers because they ask my dad what he needs and remind him to take his medication if he forgets. They really care.

They have been extremely responsive and flexible a...

They have been extremely responsive and flexible as far as scheduling. Their services give us a sense security. The caregiver prepares meals and assists with home chores. The company has provided services on short notice. They have been on time in scheduling, and they have been proactive in changes to the schedule.

A great team of people doing work they have a deep...

A great team of people doing work they have a deep passion to do extremely well. It's all about making sure the details are defined and implemented properly for the benefit of the customer. Quality, capacity, and capability are important words to describe this team of professionals.

Comprehensive Care of Tucson

Comprehensive Care of Tucson

4.7