Community Medical Center of West Volusia Review

Horrible unprofessional dirty and rude. Never go back to that office. Walked out after standing there for 15 minutes.

HORRIBLE, unprofessional, I'll be looking in to reporting him. He shouldn't be a dr or in business I've never experienced such a hostel, run down inexperienced "medical center" if you value your health don't go here!.

The mental stress and humiliation by Marcelo Anysis as a caregiver is beyond words. The physician is insulting and embarrassing condescending. Three days I pleaded for medication that is life threatening if not refilled by the end of a virtual visit per new COVID-19 office procedures to be told impromptu I had to provide medical documentation that their office system could not access at the time of our call or he wouldn't assist. By the end of the call I had to medicate myself because my blood pressure had to have elevated dangerously by then as well.
No conclusion...still ongoing struggle since Tuesday. It's now Thursday after speaking to the assistant that told me to call while they are closed for lunch. Unanswered fax and calls from the pharmacy knowing the adult office would not be available until Tuesday...no courtesy followup..oh did I mention still without medication.
UPDATE : 07/23. On the third call finally reached an assistant whom I pleaded again my urgency and potentially life threatening dilemma..received by pharmacy courier the meds at 7:57 PM.

I disagree with the low star comments. Today was our first visit and we saw Dr. Sherene and she was a complete doll!! Super informative and very fun and friendly. Made my son feel very comfortable.

If I could give less than one star I would. The office is filthy, the wait time is an hour and a half plus, the doctor rushed the entire appointment. I will never return again!

HE'S A VERY UNPROFESSIONAL DOCTOR I WILL BE REPORTING HIM!

Wish I knew how to report Dr. Marcelo Anayas. Terrible customer service starting with the receptionist all the way back to the doctor. Dr. Mercelo needs to retire already. He seems confused and out of it. Doesn t listen to my complaints and constantly cut me off when I m talking. Dr comes off as insensitive and disoriented. The wait time is ridiculously long and you feel rush when you actually do get in. The condition of the place is awful, everything is untidy and just all over the place. The stench is unbearable sometimes I gag.

The nurse practitioner we saw was amazing and great with my daughter, but the building is disgusting. It is so run down, looks dirty, and even has boards up on the doors/windows. I was late to my appointment because I drove by the building twice and thought it was an abandoned facility!

Sharene is great she's the only reason we still go there the rest of the staff the ladies at the front desk are awful and mean

Sherene is an amazing Doctor and human being, she truly cares about her patients.

Everytime my children have to be seen, Dr. Roach is excellent and extremely thorough. I never feel rushed. The wait times in the past were horrible, but have seemed to change recently. I love Dr. Sharene Roach!!