Columbia St. Petersburg Medical Center - HCA Review

My wife and I went to Saint Petersburg general hospital for having our first baby, usually I don t write reviews but the staff here didn t leave me any reason not to writer one , we both wish we can take them home and have them till our baby grows up , UNBELIEVABLY AWESOME SERVICE, very professional and patient people and understandable , we are Muslims and they went above and beyond to meet our needs and made sure our baby was 100% before leaving , Karen , Megan N , Michelle C, Julie , Lisa , Dona , Darlene ,and Kimberly sorry if I forgot anyone else , you guys are AWESOME x10000 thank you so much , see you in a couple years for our next baby .

My birth experience was wonderful. The nurses where amazing, and knowledgeable. If I ever have another child I will go out of my way to come back here. Thank you guys! Also the food was great! I spent my birthday here and got the best birthday gift ever. (:

When I was in the ER, I almost left to go to another ER, but I stayed. Once I got my emergency gallbladder surgery, it was okay, until I found out the Surgeon forgot to have the drainage bag put on me. I had to end up getting antibiotics through the IV. I almost had to stay until Saturday, pitching a fit and not having insurance, I was able to get them to give me oral antibiotics and left Friday afternoon. Still having pain on my left side and it's been a week since my surgery. I'm just hoping there isn't anything going on that shouldn't be. Other than that, the nurses were great!

The doctor could have slown down during his prognosis! Nurses were great! I feel like I wasn t liatwned to by the Doctor and that he was in a rush!

Know he doesn't look happy however hubby was very well taken care of. Cat scan done for his fall & treated for dehydration. Knowledgeable staff and good service. Okay time length for a Friday night :)

Great visit I was in and out in an hour with my initial medication within an hour. The Doctor who saw me was great. Couldn't ask for better service.

I highly recommend the Breast Center at St Pete General. Mammography techs, especially Lois, the supervisor are fantastic. Very caring and great with follow up phone calls if you have questions. Dr Samuelson, the Radiologist who did my readings and my biopsy was excellent. Made me both calm and confident. The gals I see when signing in at the front of the hospital are also exceptional. Go the extra mile and literally walk you to your appointment clinic. The hospital is sparkling clean and all protocols are followed. I have only good to say.

From the time I entered the doors to my discharge, everyone was great!! It couldn't have been any better. All the staff was professional, caring and made me feel at ease. I felt like part of a family. On a scale of 1-10, I rate my experience and visit a 15!!!!!! Thank you Saint Pete General Hospital! I am almost fully recovered and ready to return to work.

Great experience all things considered. I was fortunate enough to have great doctors and nurses from the time I stepped foot in the ER until I left. The only person I wasn t super pleased with was the person who took me from my room to the OR. She was rough and rude. As of today 4/10/21 I am 1 week post-op and feel pretty good.

I had an outpatient diagnostic imaging appointment on Thursday, 4/8/2020 at 12:45 in the afternoon. There weren t any patient parking spaces in the front, ER side, between the medical office building, behind the medical office building, or the side of the hospital.

I called to speak to someone about the situation and the operator didn t know where or who to direct me to. She was like, I don t know what to tell you. I can t hep the parking, I guess you ll have to miss your appointment.

That left a bad taste in my mouth. I almost missed my appointment because or a lack of parking. I had to actually stalk a patient being picked up for discharge for 10 minutes to get their parking spot.

The guy screening at security desk was a little brusk. I understand having to put on a mask over my outside mask, but he was kind of rude when two masks fell on the floor, in which he told me, I said only one mask per guest. Now pick those up. He said that like I was a child and I was already in the process of picking them up.

Registration was a bit of a long process with the wet tablets that every patient being admitted has to touch. It was gross even being wiped down with a wet wipe. The registrar was sightly more pleasant than the operator.

I m not trying to be an ageist, but all 3 of these areas that I had a negative experience were employees who were older and seemed either overworked or unhappy to be where they were and it showed during my interactions with them. It was not the best customer experience. I give parking, customer service 1 out of 5.

For the actual Mammogram Department, I give them a solid 5 out of 5. My technician was knowledgeable, helpful, friendly, and provided an outstanding customer experience. For that reason alone, it changes my overall scoring to 3 out of 5.