ColorHouse Reviews

Service was nice and quick (1day), location and inside store was great. Would definitely keep going.

Don't go here. They're friendly I guess and turnaround is fast but that should be a given. I also wouldn't go to Bleeker St photo or whatever is down the street. I have never seen worse scans in my life from both of these places. RIP Chelsea Photographic.

Had a most unpleasant, disappointing experience. Brought an almost empty flash drive in to have 1 file on it printed to be picked up the next day. Went home and could no longer access the files on the flash drive. Called them right away to tell them. Next day I went to discuss the issue, they were rude and suggested I had done something to the drive. I asked them to put into their system to show me if they could access the file, they would not. The shoved the print which IS NOT GOOD into my face and basically said get out. UNFORTUNATELY one has to PREPAY in that place.
The flash drive is ruined and I cannot access my other files on it.
I will never go back to that place again EVER.
I had used them before without problems. They would not consider reimbursing me for the 32 GB flash drive.

I have not had a single issue here unlike what some of the reviews are saying. The staff have always been nice and helpful and they learnt my name by the third week of me constantly coming to turn film in. This place was recommended by my professor who has been a working artist for decades, and according to him it's a lab big name photographers use. Personally, I'd trust that more than these random 1 star reviews.

I love the color house for all my 35mm and 4x5 processing needs. Staff is beyond helpful and friendly. Love coming here and so happy it is in my neighborhood

If you are serious about film, this is where you take your film. This was my second time dropping my film here and they do a stellar job. I am not sure why there are so many negative reviews, they really to a great job.

I've been coming here for a while and never had any issues. Other than when I dropped off film over a week ago. The guy helping me when I dropped off was extremely rude when I was asking him questions- about was very chauvinistic towards me like I was some little girl. Then after pick up my film today it has scratches on the film and all scratched.

I'll never go there again.

Never had a bad experience here before. Prices are a little more than some other places close by but upon comparison you really cannot find a better place. Scans and prints are A1 quality.

Tarik the owner of this place is awful to his staffs. Sure he s strict and sometimes you need to be but I ve seen him yell at his employees, slap things out of their hands..he doesn t like when they sit, they have to stand all 8-10 hours, he s extremely short tempered. They don t get paid enough to deal with his temper. Control yourself Tarik and learn how to be a better boss. Not a way to treat people, I don t support him thus not his buisness- there are better places for better quality and better price, don t spend a cent on this jerk

Two stars because of the quality and my satisfaction with the scans and development, but other than that, never again.

Upon walking into the store I immediately got a bad vibe. There were costumers scattered throughout the entrance with no order of line, and not a greeting or an acknowledgement from the guy at the front, who wasn t even at the front when I walked in. After waiting about 7 minutes for him to get scans for two people, takes about 30 seconds per person at every other place I go to, he asks what I need, simple development and scans for jpegs, $15.49 on the website.

I almost hand him my card when he says $20.XX. How does one get $20 from $15.49, and when I asked he said there is a $2 charge to email my scans... I told him I ll come in and receive a CD, and Inconvenience but I d rather waste my time than give this place an extra penny. Now the total goes down to $18.12, and I was fed up and just trying to get out of there, and gave him my card. Upon reviewing my receipt (view photo) $1.65 to cut my film and put it in plastic, like I have a choice to be walking down Lafayette with a roll of film flapping through the air and in peoples faces -.-

Coming back to pick up my film it was a little bit better, no line but same mediocre vibe and lackluster costumer service. Seems as if he is just there to get what I need done and not care to make sure I have a good enough experience to come back.

They have 4 computers you can use to view your photos, so I was like ok, I ll just airdrop them to myself because the computer has no internet connection. Alas, WiFi is completely disabled and it needs to be turned on, no need for an internet connection, just turned on, but you can t because that option is locked. Ok, I ll plug my phone into the computer to drag the files from the disk to my phone... no iTunes, can t do that, so they basically make it impossible to leave that place with scans on anything but that disc or a hard drive, unless you bring your own computer. They make sure that if you pay for the slow disk service, you really get that slow service alright. The computers are basically for editing, and if that place wasn t so unpleasant I actually would edit there, but I don t want to spend a minute more than I need to in that place.

Long story short, they have good scans, unpleasant customer service, hidden charges to get more money out of you and seem to exist to serve a certain clientele, specifically the clientele of the area. I will not be returning to this scam of a place, I ll take my business elsewhere, and I know one person doesn t hurt, but I wonder how many other people felt the same way about this place and did the same as me. If they worked on making it a better experience I wouldn t mind the $1.65 to swipe a scissor a few times and be gifted a piece of plastic, but until then I ll be going to a place in Chinatown where it s $10.80 for development and scans to my email with plastic for free.