Colchões Castor Review

Good morning, I am totally disappointed with the service Castor, I have already bought several mattresses, but this time, the poor service, poor positioning, everything leads me to believe that the company manager is not being competent to the position and to manage his minions. I bought a mattress 12/2/2020, and the mattress sank the springs, I complained on 4/5/2021 with a NATALY attendant, she did the correct procedure, I bought my mattress already because I had problems with my spine, 24/04 came in my residence and took out the defective mattress and left an infinitely worse mattress (TABUA). So far I have no position, last Friday I called 05/07 and they said that this is in the logistics, but so far nothing, my back has problems again, I am sleeping with a borrowed single mattress. I would like to know exactly the solution to my problem. Because I know that winning a customer is difficult, but to lose it is much easier to lose several. Customer Service (DISCEPTIONING).

I was 12 years old and only now I needed to change. I bought it straight from the factory with you. I love the mattresses!

I bought a mattress for my daughter, we love the quality and the service.

Always going the extra mile, trying to offer the best to its customers, congratulations even to the entire team of Mattresses Castor.

I bought bed box and other products and always from the castor line, I recommend it to everyone, very good quality and the service is not even mentioned, very attentive.

I recently exchanged my old mattress for a light stress box bed, it was the best thing. I loved it!