I really love Social Life Apparel, Inc.! Their clothing is stylish and the quality is great. The website is user-friendly and the checkout process is easy. The customer service is also very helpful. I highly recommend this company to anyone in need of trendy clothing.
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Questions about Social Life Apparel, Inc.
What is Social Life Apparel, Inc.?
Social Life Apparel, Inc. is a clothing retailer operating under the brand names Cohesive & Co. and cohesiveapparel.com. The business specializes in trendy outerwear, bottoms, tops, joggers, hoodies, long-sleeves, jackets, henleys, buttondowns, and sweatshirts. It is located in the heart of Downtown Los Angeles and serves customers across the US.
What is the return window for purchases from Cohesive & Co.?
The return policy lasts a total of 30 days. If 30 days have gone by since the purchase, the company cannot offer a refund or exchange on the item.
Which specific items are excluded from returns regardless of the 30-day window?
Gift cards and items purchased during 50% Off or more sales, such as Black Friday and Cyber Monday events, are not returnable for any reason.
What is required to initiate a return or exchange with the company?
To be eligible for a return, the item must be unused, in the original condition, and in the original packaging. Additionally, the customer must contact [email protected] to get an RMA number authorized before sending the item back.
How are refunds processed once the returned item is received and inspected?
Once the return is received and inspected, the company sends an email to notify the customer. If approved, a credit is automatically applied to the credit card or original method of payment within 10 business days.
Who is responsible for paying the shipping costs when returning an item?
The customer is responsible for paying their own shipping costs for returning the item, and these shipping costs are non-refundable.
What specific address should be used if a customer needs to exchange an item for the same product?
If an exchange is needed, the customer must send the item to: 1526 E Washington Blvd, Los Angeles, California, US, 90021. An RMA must be obtained prior to doing the return.
What specific product categories are available on the website?
The website offers a wide range of apparel including Fall/Winter Outerwear, Bottoms, Tops, Joggers, Hoodies, Long-Sleeves, Jackets, Henleys, Buttondowns, and Sweatshirts.
What do recent reviewers consistently praise about the customer service?
Multiple reviewers describe the customer service as very helpful, friendly, responsive, and excellent. Some users specifically mention that the support team is quick to respond and very helpful with their inquiries.
What specific product quality attributes are frequently mentioned in customer reviews?
Reviewers frequently highlight that the clothing is stylish, comfortable, trendy, and of great or fantastic quality. Many customers also note that the prices are reasonable and affordable compared to the quality received.
How many reviews exist on Trustburn and what is the overall rating?
The business has a Trustburn rating of 3.9 out of 5 based on 11 reviews. The reviews range from 3 to 5 stars, with the majority being positive experiences regarding product quality and service.
What is the specific phone number listed for the business in Downtown LA?
The business lists the phone number +1 323-526-9999 for contact purposes, noting it is located in the heart of Downtown LA.
What email address is provided for return policy inquiries and RMA requests?
Customers are instructed to email [email protected] to receive an RMA along with return instructions or to inquire about the return policy.
What specific sales events are mentioned as having special return restrictions?
Items purchased during Black Friday and Cyber Monday sales, which are part of the 50% Off or more sales, are not returnable for any reason.
What is the process for receiving a gift credit if the item was marked as a gift?
If the item was marked as a gift when purchased and shipped directly to the customer, they will receive a gift credit for the value of the return. Once the returned item is received, a gift certificate will be mailed to them.
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11 Reviews
I purchased a few items from cohesiveapparel.com and I am very satisfied. The clothes are stylish, comfortable, and reasonably priced. The customer service was also great. I would definitely shop here again and recommend it to others.
I recently discovered Social Life Apparel, Inc. and I am so glad I did! The clothing is trendy and affordable. The website is easy to navigate and the checkout process is quick. The customer service is also very friendly and responsive. I would highly recommend this company.
I am so happy with my recent purchase from Social Life Apparel, Inc. The quality of the items exceeded my expectations. The clothes are stylish and comfortable, and the prices are reasonable. The customer service was also excellent. I highly recommend this company to anyone looking for trendy and affordable clothing.
I've been a customer of Social Life Apparel, Inc. for a while now and I have always had a positive experience. The clothes are trendy and the quality is fantastic. The prices are also very reasonable. I will continue to shop here and recommend it to others.
π I really like Social Life Apparel, Inc. The clothing is stylish and comfortable. The website is easy to navigate and the checkout process is quick. The customer service is also very responsive and helpful. I would definitely recommend this company to my friends and family. Keep up the good work! π
I really like cohesiveapparel.com. The clothes are stylish and the quality is great. The prices are also very affordable. The customer service is excellent. I would highly recommend this company to anyone looking for fashionable and affordable clothing.
I've been a customer of cohesiveapparel.com for a while now and I am always happy with my purchases. The clothes are trendy and of good quality. The prices are also very reasonable. I appreciate the fast shipping and excellent customer service. I will continue to shop here and recommend it to others.
I recently purchased a few items from Social Life Apparel, Inc. and I must say, I am extremely satisfied with my purchase. The quality of the products is amazing and the prices are very reasonable. I have already received several compliments on the clothing and will definitely be purchasing more in the future. Overall, I would rate this company as excellent and highly recommend it to others.
I recently bought some clothes from cohesiveapparel.com and I am very impressed. The quality is fantastic and the prices are affordable. The customer service was also top-notch. I will definitely be shopping here again and recommending it to others.
π― I absolutely adore cohesiveapparel.com! The clothes are fashionable and comfortable. The prices are reasonable and the customer service is excellent. I have been a loyal customer for a while now and I've never been disappointed. Keep up the good work! β¨
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About Social Life Apparel, Inc.
- Website
- cohesiveapparel.com
- Phone
- 2137426999
- Address
- 1526 E Washington Blvd
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