About Click4assistance
Click4assistance is a UK-based live chat software provider that offers GDPR compliant web chat software for small and large businesses. The company has been in the industry for over 15 years, providing top-notch online chat solutions to help businesses improve their customer service and increase sales.
One of the key features of Click4assistance's live chat software is its GDPR compliance. With the General Data Protection Regulation (GDPR) in effect, it's crucial for businesses to ensure that they're handling customer data securely and responsibly. Click4assistance's web chat solution is fully compliant with GDPR regulations, giving businesses peace of mind knowing that their customers' data is safe.
Another great feature of Click4assistance's live chat software is its ease of use. The platform is user-friendly and intuitive, making it easy for both customers and agents to navigate. Customers can easily initiate a conversation with an agent by clicking on the live chat button on the website, while agents can manage multiple chats simultaneously using the platform's advanced features.
Click4assistance also offers a range of customization options to help businesses tailor their web chat solution to their specific needs. Businesses can customize everything from the look and feel of the live chat widget to automated messages and canned responses.
In addition to its core web chat solution, Click4assistance also offers a range of other features designed to help businesses improve their customer service and increase sales. These include:
- Video Chat: Allows customers to have face-to-face conversations with agents.
- Co-browsing: Enables agents to guide customers through websites in real-time.
- Social Media Integration: Allows businesses to manage social media interactions from within the same platform as their web chats.
- AI Chatbots: Provides automated responses based on pre-defined rules or machine learning algorithms.
Overall, Click4assistance provides an all-in-one solution for businesses looking for a reliable, secure, and customizable live chat software provider. With its GDPR compliance, ease of use, and range of features, it's no wonder why Click4assistance is a top choice for businesses of all sizes. Try their online chat solution with their FREE TRIAL today and see the difference it can make for your business!