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I had been a customer of CLH for over fifteen year...
I had been a customer of CLH for over fifteen years, but recently my agent retired and my account was handed over to Cathy Sills. This was when things went downhill fast. I needed to get new quotes on my auto insurance due to Michigan s change in the law in terms of required coverage. Cathy was extremely slow in communicating with me, was completely unprofessional, and ignored my requests for certain types of coverage. It wasn t like this happened over a matter of a few days, it was over a week and a half, and I still find. the have the correct quotes. I don t know how she even has a job if this is how she treats her clients. I was able to contact an agent for a rival company, and they had quotes for me that very same day, and all of the paperwork was signed the following day. Avoid CLH all together if you can, but at the very least, do not do business with Cathy Sills.
Awesome customer service! Couldn't imagine going a...
Awesome customer service! Couldn't imagine going anywhere else. I would highly recommend Josh! Made the process easy and hassle free!
Extremely informative. So appreciative of their i...
Extremely informative. So appreciative of their information so we can make an educated decision. Thank you Paul!!!
Nice enough when I called, but gave them my info a...
Nice enough when I called, but gave them my info and was told someone would call me back but no one ever did.
I have been singularly pleased in all my interacti...
I have been singularly pleased in all my interactions with the agency, its people and the results therefrom.
They make you feel like family! Great place for al...
They make you feel like family! Great place for all insurance needs.
Business transparency
- Did not verified company info
- Ask their customers for reviews
- Did not replied to negative reviews
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