Unapologetic about forgetting to ship half our ord...
Unapologetic about forgetting to ship half our order?! All they could offer was a voucher for the next order. Err no thanks!
Unapologetic about forgetting to ship half our order?! All they could offer was a voucher for the next order. Err no thanks!
Order never turned up but money was debited from my account. They also didn't reply to emails sent chasing the order. Would not order from again.
I use CLF for my store, the customer service is unparalleled.. I feel as though I am more than a voice at the end of the phone, or a click on my mouse. Their own brand products are superb, and I am introducing more and more into my store. I think that the bad reviews are from external websites that CLF have no control over..
Customer service is dire!
25% chance they might ring you back?
Problems with orders almost every week!
Lots of promises but just an illusion.
Craig only one who seem to do the job.
Craig has now taken over managing the account,
This has seen improvement in service.
So we move up to 3 stars and see how we go.
Excellent experience with CLF supplying our three stores
CLF stock some great products and the warehouse staff are excellent and efficient.
Owner Robin Holiday is a genuine man and true to his word
Always a pleasure dealing with CLF always there on the phone if any problems occur(which is rare)and its been brilliant that they have been able to deliver throughout this pandemic and there delivery drivers are brilliant always polite they go and do a better service than most courier's and they always have a big smile and great to have a laugh and joke with keep up the good work guys
Is fine but email looked suspicious not having heard of CLF before
Atrocious customer service which has driven me away from a brand I used to buy a lot of. They overcharge and are condescending. Avoid them at all cost.
I placed an order on the Clipper website to send some products to my grandparents during mid March madness when everyone was panic buying due to Covid 19 - it arrived the next day which actually shocked me when Waitrose had closed their site and I couldn't even place an order. Enough said!!
(HGV POV) Top top bunch of lad, never a que, open at 8 and always willing to help!
Have been ordering sports nutrition and general health food products from CLF for over two years now. Superb online ordering facilities, fantastic personalised customer services, extremely competitive pricing structure. Deliveries are always on time and in a professional manner.
Complete one stop shop.
Amazing staff...very professional service...could not reccomend highly enough
Quick delivery and very friendly team in customer services. Would recommend
It's been over 2 weeks and i still haven't received my goods. I am still not even sure they are coming. I don't recommend them at all