I trust them with all our pets, completely. Thats a tough thing to say anymore. I wish they had 24hr emergency. Heck if they just had extended emergency hours that would be great. Still the best place IMO.
First time visiting this place & the young lady was very nice. They really care for the pets. The place was well secured & very clean.
I got Mr Cashmere there in early 2019 and he is the love of my life they made the process very easy very professional very kind the physical building itself was very clean and all of the animals seemef very happy and safe perfect place to go to get your next family member
Place is spotless,animals well cared for. Great employees.
The APL is the most magical, wonderful place full of good humans to help you find the perfect companion. We were so lucky to find our six year old baby there. Adopt, don't shop. And adopt the middle age or older pets. They're still so full of love.
Filled out an online application on Thursday night to adopt a cat and got a call Friday afternoon that we could come in Saturday to meet the cat. You have to make an appointment and they do a great job with social distancing. The women who helped us was so nice and answered all the questions we had. She let us meet several different kitties till we found the one we loved! Fast and easy experience
Had an appointment to surrender my 8lb chihuahua of 2 years old. I wasn't even there for 2 minutes before they threatened to kill my dog because he was barking at them. Dogs bark at strangers and out of 4 people, not one person tried to pet or pick him up. I put him on a leash and the so called behavior specialist starts lurking around the corner to throw a treat at him. Of course he's takes no part in it because she looks like a creep coming to get me. I told them he doesn't bite and he'll warm up to any one who tries to pet him. All they suggested was killing him or try to find a place for him myself. I found them all to be extremely prejudice and discriminate. My dog loves babies and is very affectionate and cuddly. I would keep him if I had the time to give him the attention he deserves.
Ok so 8 month ago I walked into this place and found the love of my life (I'm sorry to the lady that was petting him when we came back to his cage to take him!). Staff were very helpful in answering all the weird questions I had and providing all of the history they had on him. The process was easy but not rushed and even after several trips to this shelter and dozens of questions, they made me feel confident in my decision to bring a pet into my home. He's been such a blessing during this stressful time! Scarface says hi! He likes being held and cradled. He's never going back to a shelter in his lifetime!
Cleveland APL helped me when my cat was having issues and I needed to euthanize her . The staff was extremely sweet and compassionate towards me , my situation, and my cat . They showed empathy while I was surrendering and they helped me feel like I was making the right decision . The only reason I took off a star is because sometimes it's a little challenging getting ahold of a person to speak with over the phone . Thank you for helping me and my cat .
They are very caring with their animals.And caring for your pets when you take them in to be checked. I have also adopted a pet from them. Best decision I ever made!
clevelandapl.org
