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K
3 years ago

If I could give this dealership a 0 stars, I total...

If I could give this dealership a 0 stars, I totally would!!! When you come up with a deal and then they don't follow through-not only is it disappointing (just because you could get more from a person desperate for a new car), but that 2 thousand extra dollars cost you all my future business. When I bought my rogue in 2018, I was so happy with your service that I came back 3 years later to buy another one. I didn't NEED a new car, I WANTED a new car. And all you did was waste my Saturday afternoon and make me rethink, not just buying another vehicle from your dealership, but EVER buying another NISSAN period. I won't be back and neither will my husband (who really wanted to upgrade his truck next year) and I will make sure that I'll never recommend this dealership again. You must have all the business you need!!

T
3 years ago

For a airbag recall fix, they came to my house and...

For a airbag recall fix, they came to my house and fixed in my driveway at "my convenience" including on a Saturday. AWESOME SAUCEM!!!
Not like the "Other Nissan Dealer down the road" who "don't do" recall repairs on a Saturday. Excuse me, but it's defective though no fault of mine, I work M-F and I'm not losing pay because you don't do defective part recall repairs on a Saturday, so they lost a future customer, but Clear Lake Nissan you gained a future customer.
Happy Camper!!! Thanks Clear Lake Nissan!

M
3 years ago

Eric Staub did an excellent job in finding the per...

Eric Staub did an excellent job in finding the perfect vehicle during a difficult market. His communication was open and professional. Once the right vehicle came in, he made sure everything was exactly as wanted. He went over the vehicle with us and made sure we understood how to operate all options. I highly recommend him and Clear Lake Nissan!! Wonderful experience!!

L
4 years ago

The service Manager, Brian and salesman, Eric and ...

The service Manager, Brian and salesman, Eric and finance Manager, Quinton restored my confidence in Clear Lake Nissan! They are an incredible team. They spent time with me and enabled me to buy the perfect car for my needs! They are honest and knowledgeable! Kuddos!

R
4 years ago

Hello Everyone!

Hello Everyone!
I came here to trade in my Xterra for a truck with a hitch. Galvin's was my sales person, but Everyone was nice and friendly. They offered drinks and snacks while I waited. My truck wasn't ready by the time I had to leave to work , so they gave me a loaner and cautioned me about the traffic on my way out! I highly recommend this dealership!
RachelP

E
4 years ago

I had a pleasant experience with Arthur, I really ...

I had a pleasant experience with Arthur, I really appreciate his patience and his time given that I was the last customer in there and not makin it easy on him. I take a star off only because one of the managers who tried to pressure me into paying the documentation fee by saying he was already "loosing money" on the deal and if I didn't pay there was no deal. Thankfully I had done my research and knew this was a lie. Finally Arthur was able to deduct the fee from the vehicle price and left a happy customer.

J
5 years ago

Was promptly taken care of by a girl named Kris. B...

Was promptly taken care of by a girl named Kris. By far the nicest person there. She made my appointment on the phone and even met me at my car. Kris took my coupon, reviewed it, AND got my name right (printed on coupon)! Kris was professional, informative, and made me feel comfortable to be there. I was working on my laptop, and Kris even helped me by taking my payment to the cashier and bringing me back my receipt and details of my car. Kris made me feel better about finishing my work on my laptop there, even though my car was complete and ready to go. No one else really said hi to me or acknowledge my sitting there the entire time. Kris! Kris! Kris! THANK YOU!!!

p
5 years ago

The experience was phenomenal!! Quick and easy. Ve...

The experience was phenomenal!! Quick and easy. Very professional.

Jasmine James(sales) and Quentin Lasker(finance) provided me with the greatest customer service possible. They both were honest, friendly, knowledgeable and very helpful.

Best car shopping experience I ever had.

Thank you for everything.