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N
3 years ago

This is my first time dealing with Clear Chemist a...

This is my first time dealing with Clear Chemist and first impressions do count.

I m paying for private prescriptions through Clear Chemist.
I was supposed to start treatment this week however, I stumbled across some complications between my private clinic and Clear Chemist.

Thankfully after speaking to Dominique at Clear Chemist I couldn t of asked for a better service.
She was personable and professional and made sure I was kept in the loop via phone calls and emails at all times.

I wasn t able to do a lot of the calls and emails myself and she kindly did that for me.
Something which they are not expected to do.
Dominique took a lot of pressure off me and made the process a lot less stressful.

I can not recommend using them enough!

Thank you :)

M
3 years ago

After a royal mishap by Royal Mail in delivering m...

After a royal mishap by Royal Mail in delivering my prescription to them - they recieved it, prepared it and sent it out to me within 2 hours. Couldn't ask for more really. The only very slight negative was that I couldn't get hold of them on the phone or online chat at times - but there were other ways to contact them. Thanks CC.

A
3 years ago

Mostly good experience, a little delayed at times ...

Mostly good experience, a little delayed at times but may have been due to post.
Also refusing to change my name due to it being different on the prescription, overall satisfied most of the time.

B
3 years ago

Good company and generally reliable . I did have a...

Good company and generally reliable . I did have a problem on one occasion and my prescription was nearly two weeks late because mostly due to issues with their delivery company - not really their fault ...but they did change delivery companies not long later. So would recommend x

A
3 years ago

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J
3 years ago

very happy with the service. We place an order app...

very happy with the service. We place an order approx every six weeks and have always found it easy and a pleasant experience with fast delivery and lots of updates on order to keep us informed. Highly recommend clear chemist.

I
3 years ago

I needed to fill a private prescription and found ...

I needed to fill a private prescription and found the Clear Chemist process easy and straightforward. One of my items was not available anywhere, so I just resigned myself to not getting it, but Sarah contacted me to say she had found one box and would I like it!! Incredible service! And then the next day she contacted me again to say she had been able to fill the complete prescription. Amazing service and I am very grateful!

T
4 years ago

No complains from my side. Orders are handeled fas...

No complains from my side. Orders are handeled fast, had some small issues back in the days but they was sorted out fast and with no problems. 4 stars because it's in England and i'm in NI so i'm always overpaying on delivery.

N
4 years ago

Great service. It's pretty much my only way to get...

Great service. It's pretty much my only way to get my prescriptions due to the NHS being completely incompetent. Shipping is fast and while a bit expensive, they make up on it for their incredibly competitive prices of the products they sell

G
4 years ago

I have used Clear Chemists now for about a year. T...

I have used Clear Chemists now for about a year. They communicate extremely well and deliveries are always prompt and on time. Good old fashioned dedicated service. I would recommend them unreservedly. Gerry

M
4 years ago

Great savings on fantastic price however you need ...

Great savings on fantastic price however you need to improve on communication especially tracking details which was unavailable, didn't know when parcel will be delivered despite having tracking number which was not Royal Mail tracking number .

Q
4 years ago

Spoke with one of their agents, even though I did ...

Spoke with one of their agents, even though I did not get to order any items the customer service was excellent and the agent was patient, kind and understanding and pointed me in the correct direction!

K
4 years ago

I want to speak about Sarah in your Dispensary Tea...

I want to speak about Sarah in your Dispensary Team. I so appreciate what she did for me recently. I am transitioning from male to female, not yet full time as a woman so still living with my wife. I get my HRT meds from you but I don't want my wife to see or have to sign for them when they arrive, would be rubbing her nose in it. Sarah knew about my situation and tried to contact me to inform me that my requested delivery slot could not be guaranteed. She didn't get a response from me in time so decided NOT to ship my meds until we'd spoken to make other arrangements. I so appreciate her concern for my situation, a rare quality in my experience. Sarah is SIMPLY THE BEST!

J
4 years ago

SARAH from the dispensary team was and is great in...

SARAH from the dispensary team was and is great in dealing with my issue. She helped me rectify issues with my prescription from a private service and spent her own time to contact them till her persistance paid off and sorted it. Shes a nice person to speak to. Highly recommend. Thank you.

P
4 years ago

Awful online chemist. Ordered a common OTC medicin...

Awful online chemist. Ordered a common OTC medicine for a common medical condition back in October 2018. Medicine gave enough for 3 days use only, and this worked perfectly. 4 months passed in good health before the same COMMON condition resurfaced. After ordering more medication, sale was refused, with Clear Chemist suggesting that my original COMMON condition from 4 months earlier had lasted more than 3 days!! The situation is no different from someone having diarrhoea, taking dioralyte, then 4 months later having diarrhoea again and being told to see their doctor because their diarrhoea had lasted more than 3 days!! Clearly, Clear Chemist automatically assume all their clients are really junkies looking for their next fix!!

R
4 years ago

Super helpful customer service that were very quic...

Super helpful customer service that were very quick to respond to my problems, making sure I had got my meds for when I needed them. I'm very grateful to them for sorting out my mistakes so quickly and professionally!

P
4 years ago

Once again ....Thank you Clear Chemist!

Once again ....Thank you Clear Chemist!

Always so helpful, always deliver and always understand my needs and the needs of thousands of other trans* people who use your service.

Truly you really do help supply a life line to so many people from all walks of life.

Your professional approach has now been visibly demonstrated to all even when under extreme scrutiny which was brought to bear on you by partisan media.

You give vital support to everyone including the LGBGTQ+ community and in particular trans* people here in the UK and beyond.

Sincere thanks, well done and long may you prosper even taking up my NHS repeat prescriptions across the board now!

Best wishes, Pip

S
4 years ago

I Have been very happy with both the speed of the ...

I Have been very happy with both the speed of the service and the customer service. The prices are very affordible as well. When you order early in the day i've then had next day delivery..
Very pleased

s
4 years ago

The product was fantastic but the delivery time wa...

The product was fantastic but the delivery time was was a week my 2nd order that has ordered the day after this one has still not been and I am still waiting for a tracking number cannot understand this 48tracker service the other order might take 10 days there is no updates so your sceard to move this parcel sent me a update on Saturday morning saying the parcel will be with you soon it never came till Monday but I stayed in on Saturday till the afternoon.

About Clear Chemist

Clear Chemist is a UK licensed online pharmacy and chemist that offers a wide range of medicines to customers. With over 15,000 medicines available, Clear Chemist is one of the most comprehensive online pharmacies in the UK. The company provides prescription services and an online doctor service for customers who need medical advice.

Clear Chemist has become an expert in pain relief, malaria treatment, hayfever medication, impotence treatment and hair loss solutions. The company's team of pharmacists are highly trained professionals who are dedicated to providing excellent customer service.

One of the key benefits of using Clear Chemist is that it offers a convenient way for customers to access their medication. Customers can order their prescriptions online and have them delivered directly to their door. This saves time and hassle compared to visiting a traditional pharmacy.

In addition to prescription medications, Clear Chemist also offers a range of over-the-counter products such as vitamins, supplements and skincare products. These products are carefully selected by the company's team of experts to ensure they meet high standards for quality and effectiveness.

Clear Chemist takes customer privacy seriously and ensures that all personal information is kept confidential. The company uses secure servers to protect customer data from unauthorized access or theft.

The website itself is easy-to-use with clear navigation menus that make it simple for customers to find what they're looking for quickly. There's also plenty of helpful information available on the site including detailed product descriptions, dosage instructions and potential side effects.

Overall, Clear Chemist is an excellent choice for anyone looking for a reliable online pharmacy in the UK. With its extensive range of medications, expert advice from pharmacists and convenient delivery options – it's no wonder why so many people choose Clear Chemist as their go-to source for healthcare needs!