I recently had an experience with a company in the...
I recently had an experience with a company in the senior living industry, and I must say they were fairly average. The website, clarendalegroup.com, provided a decent amount of information about their services and locations. However, the site could benefit from a more user-friendly interface to make navigation easier.
When I reached out for more details, the response time was satisfactory, but the overall level of customer service felt impersonal. The representatives were polite, but lacked a genuine enthusiasm that would have made the interaction more pleasant.
While their services are commendable, I found the pricing slightly on the higher end compared to similar companies in the market. However, they do offer a good range of amenities and facilities which might justify the cost for some. Overall, my experience with this company was average, neither exceptional nor disappointing.