Citywide mobile response Review

The epitome of excellence my eye. Supervisor Serge refuses to return calls about uncompassionate and unprofessional employees. Reckless.

I enjoyed working st city just because David Roman was there. He was very strict however was doing his job. Another great dispatch was a Spanidh guy.. very helpful. I met good people but overall there was a big chaos and drama. 3 stars for the company AND 5 STARS FOR DAVID ROMAN and the Spanish dispatch that unfortunately I do not recall his name...upon dispatched in I was used to say " going there".

Most unprofessional ambulance service waited over 5hrs on several pick up for my mother. Every time you call it s 30mins 45 mins 90 mins and they only have one ambulance. They are always changing the story on why they aren t there. They don t deserve any stars. They should be removed as a ambulance service for elderly ppl.

Worse, medical transport ever!!! I ve been an EMT myself for about 20 years before becoming a nurse & this is by far THE worse medical transport EVER!!! Consistently late for hours, very rude dispatchers, very rude employees. I would give them a negative star if there was an option.

Work at a dialysis center and without fail, my 80 something year old patient has now been waiting 3 hours for the umpteenth bc of citywide. There is almost NO DAY they pick her up and take her home on time. DO NOT use their service

This company has good reviews but I must say that my review of this company is not good at all. My father has been waiting for an ambulance to transport him home for the past ,and no exaggeration, 6 hours. When I called this company 3 hours after the ER made the arrangements I was told by a dispatcher that it would be 45min more and that was at Approximately 7pm. It is almost 10:30pm. "How much longer?" I asked myself.

Citywide is very unprofessional they made my 88 year old mother wait 3to4 hour to pick her up from Diaysis. When you call them they say theyare coming in 45 minutes but they don t come until 3 to4 hour later.

Team was great. Made my aunt feel at ease during transport.

I am a former employee, Horrible it s a shame I even work for them, they don t even care about vehicle safety. These old ambulances are horrible and unsafe. When you make a complaint they try and say there s nothing wrong with them when things break everytime they are used. They are soo cheap all they care about is money not their employees. Management is rude no respect.

Citywide Ambulance went above and beyond for us. Everyone, from the receptionist who so patiently walked me through the booking process to the crew that transported my grandfather with care all the way to VA, were exceptional! I'm incredibly grateful to have found them.