Citizens Advice Rotherham Review

You don't give phone number direct to the place you want

getting through to them is like chewing an elastic band .....you get nowhere

Brilliant service helped me so much thank you to all x

Had a cv done. Pleasant and friendly staff but wasn't 100% on the cv given. Took a lot of my experience off my origional which I thought was important and a character reference.

Great place to get forms filled in when you can't physically or mentally do then yourself, also good advice, only gave 4 stars due to distance from where I live. When I rang them up to make an appointment, I got through straight away, maybe I rang at the right time than the other peoples reviews?

Went to Citizens Advice they were great helping there for you they give you attention the alt mean with whatever I needed help for a great place if you need any help try it if you're in trouble or if you need advice about bills whatever they're there to help you

Even though advice was provided over the phone, due to covid. The service was prompt and very helpful and supportive.

They offer good advice and help on lot's of problems that people have.

A place where you can get professional advices and assistances for all kinds of matters

Terrible phone service. Appalling actually. 1 hour later still engaged

New and improved.

Perfectly adequate

Nice place , welcoming , nice people , relaxing atmosphere

Not the best staff. The lady I met with spent more time telling me of her own ailments and telling me how she copes so well with them than listening to me or trying to sympathise.

Did not help and did not understand my autistic needs

Very helpful. They put you at ease about everything and they are so caring and supportive. They really do put your mind at ease..
They make you feel better about whatever your situation is and they basically do pretty much everything you need for you..
Please definitely go to them and they WILL 100 % HELP YOU....
your not on your own with their support...... HAPPY DAYS!! PLEASE GO TO THEM AND YOU WILL NOT BE DISAPPOINTED... xx

Fantastic when you need advice and help. Cannot recommended highly enough.

Very long queues. Cant get through on the phone, after hours of trying. Just not accessible for disabled people or those in real need.
The allied services on consumer goods advice, which had the only queue that led to a person, was helpful. CAB clearly needs more staff and funding.

very helpfull and friendly. make you feel comfortable talking to them.

Terrible .. I was given false advice and only to find out after I did my own research.
Secondly they need more staff , The person that was suppose to help me (Steven) was not reachable . If you call the reception they used to say he s busy all the time!! I Had to end up going to the Sheffield one and they were brilliant

A place that offers you the best advice for your situation and provides you with a way of resolving your problems, in a very fair and unbiased way.

Have to make an appointment to see someone but could do witb a lick of paint

Extremely helpless have no powers to deal with cases. Simply waste of funds. In my opinion govt should grant them not only funds but power as well. After waiting for nearly two weeks finally I met with an advisor and he was not ready to even write a letter for me with some lame excuses. Very disappointing.

Good for those who have some legal issue so they can go and ask help...

I've been with a friend a few times and she's been given the wrong advice and information.

terrible phone service, tried on three occasions but gave up after waiting 15 minutes each time. spoke to them previously and found service very helpful.

Can never get hold of them on the phone you need a receptionist

Visited to access Macmillan cancer Advocacy service. Free advice given by Julie which was extremely helpful to me. She was so friendly and had lots of information I didn't know about. Thank you so much