Cinnamon Lakeside Colombo Review

One of the best places to stay in colombo along lakeside. Very peaceful and nice stay experience.

Rooms were standard. Food was good. Nice view of lake and pool. Ability to capture a resort mindset being a city hotel should be the takeaway for me

Great lobby and beautiful lobby with fantastic views. Clean rooms.
Breakfast is varied and acceptable.

Expensive fancy hotel. Does not disappoint. Food in the internal restaurants are expensive but delicious. Staff is extremely helpful and lovely.

The ambience was good , food ok. The steward wasn't polite

Great hotel with a terrific dinner buffet consisting of Srilankan and continental food. Very well appointed reception and we received a warm welcome from all the staff. Traditional Srilankan hospitality.

As usual, nothing to complain. Service and the food was awesome

Nice place to go out with your family and friends it's on the 8th floor restaurant awesome food good selection for local and international friendly staff welcome drink provided. I would recommend this place my special thanks to Arvinda and the staff....

** The hotel has old furniture and the rooms smell bad
** It does not deserve five stars, but rather three stars
** The food and the buffet is very normal and less than normal
** Music noisy arrives in the rooms even though the room is on the fourth floor
I do not recommend it at all and it is better to look for another hotel

Very good food. Nice ambiance. Relaxing place away from home. Courteous staffs.

Woow calm n quite place center of colombo.great hospitality with good service.rooms were cleand.food was great

Expensive. Lobby is amazing. Great food. Expected better facilities for the price tag

The band is just INSANE. If anyone is looking to listen to some good music.. I suggest dropping in to COLOMBAR ON friday nights. Simply Amazing!

Visited royal thai, excellent thai food bit on the pricey side but food and service was great

A luxury hotel in the full sense of the word Jamiyamil. Everything that is in it deserves to be spent most of the time, with a beautiful view of the sea

Standard cinnamon luxuxry . No better location inside Colombo

We came here for high tea. Food and Service were excellent. All the people from the manager to the waiter were very nice & helpful. (Specialy thanks for Mr.kapila and Mr Dias-lobby Managers )
Highly recommended!

Nice hotel but great selection of on site restaurants including the best steak house in Sri Lanka.

The event "Cinnamon City Weddings" is one of the best wedding exhibitions I've ever witnessed.

Staff service is bad only a few members of the staff are polite. Food is reasonable and the place is nice , rooms are basic

Beautiful view of the lake from the deck. Ideal for spending time with friends and family in the evening. Beware of mosquitoes around.

One of the Best city hotels in Colombo. Managed by Cinnamon group. Rates are comparatively high. But its a luxury hotel. Food is very nice. You will enjoy your stay!

5 star hotel in sri lanka provide great service to their customers

There are more special meals.but some stuards don't have Manos

amazing cinnamin Lakeside alwaysmakes us happy... Great food great staff at dining room and super service... Alwayslove it for a brunch..

Went for dinner buffet.you have the choice of selecting western,Japanese,Indian,Sri lankan dishes.

We recently went there for a coffee and I have to say it was disappointing. We ordered cappuccinos and a watermelon juice. The cappuccinos were watery and therefore tasted bad. The watermelon juice wasn't strained. It had seeds and was too thick. But the cookies which was served with the coffee was really tasty.

Everything is magic in this hotel
Only small problem the air conditioning
It's really cold in the restaurant ...

Customer service is horrible. Interior is good. Yet not suitable to enjoy an perfect evening

We went for a pre dinner drink. They had live music, a guy playing the guitar and singing. It was a very nice atmosphere and even though it was night the lake looked very nice and the pool was lit up in a beautiful way. We liked it a lot!

Good location in colombo... Good place to hv any events... food is really good... overall good.

Went to Colombar recently and great facelift to the bar. Good drinks and good food choices.

The best hotel in Colombo... Everything was excellent from food, customer service and room service!

Great 5 star property in a very strategic location of Colombo. Superlative gym staff. Excellent breakfast. Only let down was non-communicative cooking staff at the breakfast buffet.

I always go here in all my visits to Colombo. A great place to stay and enjoy the services.

Overall a nice place to hangout. The view beire lake can make it very interesting. Please read carefully the fine print on some promptions. Service tends to be a bit late sometimes.

It's a beautiful hotel, perfect facilities and amazing food. We had a workshop at their conference room and it went gracefully.

Good Food! Garden area is awesome with the Bere Lake!

The amenities and services provided by the Hotel is sub par compared to the prices they charge. The room infrastructure is nothing to be desired. The staff at the reception are courteous but not good enough to deal International guests. One big positive about the Hotel is the food. They have a wide variety of cuisine and the quality of food is very good. The Wifi was not accessible in the rooms, which is a big let down these days particularly for International Business travellers who might have not access to 3G/4G. Had a good experience with their Chauffer service. I would rate the Hotel as an Okish one for Family trip but a big no for Business travellers. I heard from friends that one of their other Hotels is very good for Business travellers, have not stayed there however.

We recently stayed for 11 nights at this Hotel and enjoyed a comfortable and pleasant stay. The room was quiet and clean. The hotel staff were always courteous and respected our privacy. We especially would like to mention and thank Alex, the Duty Manager who always made us feel special when we saw him each day in the foyer and also Oliver who looked after us when having a few drinks and refreshments in the lobby. These gentlemen were always on hand to assist us with any information we needed in a friendly and polite way. They certainly made us feel at home at Cinnamon Lakeside. Thank you again and to all the staff who made us feel welcome. We would certainly be hapy to stay at this hotel again. Just a couple of small points to consider please. The hairdryer provided is not in the best position to use with the mirror provided. It was rather annoying to use and suggest this be relocated beside the mirror perhaps. Also better ighting in the bathroom should be considered as the present lighting is not adequate. I only mention this as an "inprovement" to the great facility you already have. So thank you again and we look forward to our next visit.

The ambiance is flawless and staff in general, are attentive, friendly and professional. I have been to all of their restaurants and the experience has been outstanding so far. The suites are spacious and enriched with all the comforts to meet the standards of a star grade hotel.

Good and lots of space. Food was not the greatest but ok

The rooms are very cosy. The hotel has various restaurants with different cuisines.
The sushis were excellent.
The person in charge of the check in let me use a room for free because i arrived very early morning (8am). So thank you very much for that i really appreciated!
The only thing that could be improved is the food quantities in the plates, i was suprised by the very small portions served in the spanish or italian restaurant ( i forgot which one is it).

Centrally located but right on the inner city lake (necessarily room to the back request) very friendly staff

Nice five star hotel located in colombo, value for money

Nice banquet hall. Interior is good. Went once for high tea. Good paticeries.

Could use an update.
We were able to get a late checkout at 4pm but we did not have a pick up to the airport until 6pm. We got harassed by hotel employees for waiting in the lobby and charging our phones and laptop. We were told we cannot do it.

Awesome venue. Very nice place to relax inside busy Colombo

Fully crowded place. Huge noice by some guests in the middle of the and you can't sleep properly

The club inside for a previlaged few is awesome ...ambience and decor surely would help alchohol consumption

What hospitality?

I had a plethora of choices in Srilanka, however, I chose this hotel, because I wanted my stay to be a memorable one and it turned out to be.

We visited in November to celebrate my 10th Marriage anniversary, we were travelling from India and I did inform the reception about the reason to book the hotel. I had requested I would need an early check-in and my request was taken and our rooms were ready when we arrived. The check-in was quick and no queue was there as so many people were there to take care.

We had booked 3 rooms, I was given a complimentary upgrade, not only me even the families travelling with me were also given an upgraded room, as a gesture which was quite appreciated.

A cake was sent to my room which was delivered by the chef himself and was a very pleasant surprise.

The rooms had a mesmerising view of the lake and very extremely spacious with a king-size bed. Bathrooms had all the amenities and a big bathtub. The guests had access to the swimming pool and other facilities which we used. The gym was nice and had a coach. The mini bar in the room was filled with various chocolates.

The breakfast was mouth-watering, compliments to the chef. Kuttu was my favourite and also the danish pastry. In fact, everything I tasted was just delicious. Everything was extremely flavoursome.

I would like to thank all the staff from cleaning boy to the receptionist to the manager on duty.

You guys are best in the business.