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Based on 8 reviews, listing data and website checks · updated yesterday

What is Chum?

Chum is a 501(c)(3) nonprofit organization founded in 1973 by 10 churches in Duluth’s Central Hillside neighborhood. It serves more than 8,000 low-income, homeless, hungry, isolated, or marginalized community members annually. The organization operates as the largest safety net for those experiencing homelessness in Duluth, MN, providing basic necessities and fostering stable lives.

What specific services does Chum provide?

The organization operates four main parts: stabilization services including the drop-in center and clinic, congregational outreach and advocacy, food distribution services, and housing services. Food distribution includes two emergency food shelf locations, while housing services manage the Steve O'Neil Apartments and St. Francis Apartments for long-term support.

Where can I drop off donations?

To donate non-food in-kind items, drop them off at 21 W 1st Street, Duluth, MN 55802 between Monday-Friday, 8AM-4PM. For food donations, use the location at 120 N 1st Avenue W (Chum Food Shelf) during Monday-Friday, 7AM-3PM, where a door bell alerts staff to open the alley door.

How does the Steve O'Neil Apartments program work?

The Steve O'Neil Apartments, which opened in December 2014, provide 44 units of permanent supportive housing. These apartments are owned and operated by Center City Housing, while Chum delivers the permanent supportive housing services to help residents transition back into thriving lives.

What is the St. Francis Apartments program?

The St. Francis Apartments offer 41 units specifically for seniors who have experienced chronic homelessness. This property is owned by St. Luke's, and Chum provides the necessary services to help these residents accomplish their goals and create a home.

How extensive is the food distribution effort?

In 2022, the food distribution program delivered over 500,000 pounds of food to those in need. The program also extends its reach by delivering food directly to individuals who are unable to travel to the physical food shelf locations.

What are the stabilization services?

The stabilization services include the emergency shelter program for families and individuals, homeless street outreach, the Chum Drop-In Center, the Chum Clinic, family and individual case management, employment services, and benefits advocacy. These programs aim to meet people where they are to help them find housing.

How does Chum compare to other organizations?

The website states that Chum is the largest service safety net in Duluth, MN for those experiencing homelessness. This scale allows them to offer a wide range of programs from emergency shelter to permanent supportive housing and food distribution.

What should a first-time customer know?

As a first-time customer, you should know that Chum is a nonprofit focused on ending poverty in Duluth. They offer various ways to get involved, including volunteering, donating, and making financial contributions through their online platform.

How recent are the reviews?

The most recent feedback comes from October 2023, with reviews spanning from December 2022 to October 2023. This timeframe shows consistent engagement and a relatively recent history of user interactions with the organization.

What recent projects is Chum undertaking?

The 2025-27 Expansion Project is a key initiative mentioned on the website, aiming to build better lives and be better neighbors for a better Duluth. This project reflects the organization's ongoing commitment to expanding its impact and resources.

What is the official website of Chum?

The official website of Chum is chumduluth.org.

How is Chum rated on Trustburn?

On Trustburn, Chum has a rating of 4.4 out of 5 based on 8 reviews.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Illana
Reviews 1

👏 I want to express my gratitude towards Chum for the exceptional services they provide. Their website, chumduluth.org, is easy to navigate and provides all the necessary information. The team at Chum is friendly, knowledgeable, and always ready to assist. I am impressed by their dedication to helping the community. Keep up the good work! 👏

Gita Vnv
Reviews 1

Chum is an outstanding company that truly cares about its customers. Their website, chumduluth.org, is user-friendly and provides all the necessary information regarding their services. I had a fantastic experience with their team, who were not only professional but also friendly and efficient. The services provided by Chum are top-notch and have made a significant impact on the community. I highly recommend Chum to anyone in need!

Pete Ballotta
Reviews 1

Recently, I had a positive experience with a company that provides great services in my area. I came across this company's website while looking for assistance, and I was impressed by their professionalism and attention to detail. The team was efficient in handling my requests, and the services provided were of high quality. I would recommend this company to others in need.

Todd Horne
Reviews 1

I recently had a great experience with a company that provides exceptional services. Their website is informative and easy to navigate. The team at this particular company was friendly, professional, and efficient. I was impressed with their commitment to customer satisfaction. I recommend this company to anyone in need of their services.

Lauren Tomosada
Reviews 1

I recently had an incredible experience with a company that provides services. The team was friendly, efficient, and professional. I appreciate the exceptional service they delivered. I highly recommend this company to anyone in need of their services.

Mark Howard
Reviews 1

👍 Chum is an amazing company! I have been using their services for a while now, and I must say they never disappoint. The team is friendly, reliable, and always willing to go the extra mile. The website, chumduluth.org, is informative and easy to navigate. Keep up the excellent work! 👍

Kevin Higginbottom
Reviews 1

👍 Chum is an amazing company that truly cares about its customers. Their website, chumduluth.org, is easy to use and provides all the necessary information. The team is friendly, professional, and always ready to help. The services they provide are excellent and have a positive impact on the community. I highly recommend Chum to anyone in need! 👍

Matt Camp
Reviews 1

I had an average experience with a company that provides services. Their website was okay but could use some improvements. The team at this company was competent, but there was nothing extraordinary about their service. I wouldn't say it was bad, but it didn't exceed my expectations either.

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