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S
3 years ago

Went in with high expectations due to the signage ...

Went in with high expectations due to the signage chocolate gallery as we have come to Katooomba for a small get away and was sadly disappointed.
Food was good and great range of quality chocolates as well as customer service~

D
3 years ago

We have been to this place number of times. Have t...

We have been to this place number of times. Have taken overseas tourists there too. We had a good service until the last time we went there last sunday. After we had sat down and settled to order the cafe lady said "we are doing only take away we are closing" we were there an hour before the advertised closing time. That was very poor customer care. They coukd have told about not serving as we entered 7 of us! Sorry may not visit you again!

J
3 years ago

Went there for the chocolates (it was 5.20pm, the ...

Went there for the chocolates (it was 5.20pm, the door tag says kitchen closes at 5.30pm yet the lady said the kitchen is closed at 5 and they have run the dishwasher so no more cakes being served on site and even insisted for us to have our cakes in a takeaway boxes outside the cafe instead of inside) and i would say we are dissapointed with the "specialty" chocolates given the price tag and good reviews online. I have tasted much better chocolates at Hunter Valley with the same price and needless to say we're not gonna buy chocolates there anymore. We are still interested to try the chocolate drinks though.. :) but next time we have to come at 4 pm the latest just to be safe.

J
3 years ago

The Staff are remarkably professional and friendly...

The Staff are remarkably professional and friendly! I came in with my family and they didnt hesitate to accomodate to the large order for the day. The ladies there were quick and friendly, good to see a fresh smile and great service. Well done!

F
3 years ago

We Googled where we could find the best thickshake...

We Googled where we could find the best thickshakes in the Blue Mountains - as recent Leura locals we've yet to find a decent thickshake in our neighbourhood. We'd never hear of the Blue Mountains Chocolate Company, but went and checked it out, and were so impressed. They really are the best thickshakes in the mountains! And the Cheesecake is to die for!

T
3 years ago

This place is a must for anyone visiting Katoomba,...

This place is a must for anyone visiting Katoomba, the chocolates are to die for and the hot chocolate alone is an experience in itself.
You're given a tall glass with a candle underneath, heating the warm milk whilst you place the chocolate pieces in to melt while you're drinking. Truly unique, would definitely reccomemd for anyone stopping by.

P
3 years ago

Love the chocolates but there is something lacking...

Love the chocolates but there is something lacking about the store for me. There is a rather basic fell to the store and general presentation. A combination of a continues whine from the kitchen, combined with radio intertainmet just added to the drub presentation of the store. This takes nothing away from the chocolates, I just would not bother to enjoy them in the store. Take them home.

S
3 years ago

Yummy

B
3 years ago

Absolutely delicious. Iced coffee and chocolate on...

Absolutely delicious. Iced coffee and chocolate one of the best we ve had. Yummy chocolates too. Very friendly and happy welcoming staff make all the difference. We were later in the day after a bush walk so didn t get to see any demonstrations. Might have to come back.

A
3 years ago

Great small chocolatier

Great small chocolatier
Great selection of home made chocolates, sweets, and hot drinks
Friendly, helpful staff

D
3 years ago

Great place too sitting for a little bit and have ...

Great place too sitting for a little bit and have one of ther real hot chocolates and a choice of ther many different cakes ,and ther is chocolate samples if you choose,the many different choices of dark and milk chocolates is quite substantial so may be alittle bit of a hrad decision the staff is extremely good and very accommodating the day we were thet it was quite cold and foogy but they let us in alittle early to get warmed up which was quite great .

C
3 years ago

Good thick shake, 3 flavours to choose from, choc,...

Good thick shake, 3 flavours to choose from, choc, vanilla & strawberry. Chocolates not bad either. A restful place to catch your breath if walking. Restroom clean and roomy. Plenty of tables to sit at

a
3 years ago

As a local who has grown up in the blue mountains ...

As a local who has grown up in the blue mountains and has regular hot chocolates with friends and family. I am far from impressed that you denied my mother to use the bathroom due to ''hygiene purposes' when you had other customers walking in and out of them. My mother has sever osteoporosis, and other underlying medical conditions which makes it incredibly hard, not to mention the nearest available bathroom would be in the main shopping town center for her to access. I suggest you close ALL bathrooms off if this is how you're going to treat your customers shame on you!

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