Chillisoft

Chillisoft is a specialist cybersecurity distributor operating across New Zealand, Australia, and the Pacific Islands. Established in 1998, the company connects world-class security innovation with resellers and organizations through deep technical expertise and local market knowledge. They represent top-tier global vendors and provide professional end-to-end support to partners and customers.

The company's flagship annual event, CybersecCon, was started in 2018 and attracted more than 800 registrations in 2025. This event brings together industry leaders, innovators, and decision-makers for a full day of insights, networking, and cutting-edge discussion. It serves as a key platform for Chillisoft to engage with the professional cybersecurity community.

Chillisoft recently announced distribution partnerships with Veracode, DataBahn, and BitSight across Australia and New Zealand. These partnerships bring application risk management, agentic data intelligence, and cybersecurity risk management capabilities to the region. The company also offers Managed Detection and Response, Identity Detection and Response, and WAF/DDoS protection services.

The business employs over 30 staff and services more than 1000 reseller channel partners across ANZ and Oceania. They have secured over one hundred thousand endpoints through their partner network. Their ecosystem includes a powerful network of trusted resellers and managed service providers who rely on their enablement and technical expertise.

Chillisoft provides scholarships at the University of Auckland and AUT to encourage the next generation of cybersecurity talent. They also support community organizations including Mobility Dogs, the Dingle Foundation, and the Westpac Rescue Helicopter. These initiatives demonstrate their commitment to the wider community beyond business operations.

The company's New Zealand office is located at Level 1, 162 Grafton Road, Grafton, Auckland 1010, with a postal address at PO Box 7429 Victoria Street West, Auckland 1142. Their Australian office is at 56 Berry Street, North Sydney, NSW 2060. They can be reached via phone at +64 9 309 3281 (NZ) or +61 3 8682 9963 (Australia).

Recent Trustburn reviews show a 4 out of 5 rating from 9 reviews. The split includes several 5-star ratings praising the team's skill and attention to detail, alongside some 3-star reviews. Reviewers consistently highlight the team's ability to understand requirements and deliver solutions that exceed expectations.

Some reviewers on Trustburn mention that the team is highly skilled and provides excellent service. They often note that Chillisoft takes the time to understand needs and delivers solutions that exceed expectations. The team is described as professional, knowledgeable, and responsive in multiple reviews.

The company offers cybersecurity education as a cornerstone of their commitment to creating a safer digital world. They also provide managed services for WAF and DDoS protection, as well as identity detection and response capabilities. These services are purpose-built for organizations across New Zealand and Australia.

Chillisoft works with leading and emerging vendors to bring best-of-breed solutions to reseller partners. They arm over 1000 resellers with Diamond-level Gartner-leading vendors to provide 360-degree cybersecurity solutions. The goal is to drive revenue, activate channels, and turn strategy into results for their partners.

The company's website states they are known for industry and technical knowledge, channel connections, and professional end-to-end support. They are trusted by vendors to develop sales opportunities and nurture reseller partnerships. Customers recognize them as cybersecurity distribution specialists with nearly 30 years of experience.

Chillisoft's CEO Alex Teh has commented on the rise of AI in cybercrime, noting that criminals are targeting people who hold the keys to company systems. He mentioned that ransomware groups such as Akira, Qilin, and RedLine are targeting passwords. This highlights the evolving threat landscape they address.

The company's website mentions that they do not just fulfill orders but multiply possibilities for their partners. They aim to build brands, open doors, and create serious momentum in-market for their vendor partners. This approach distinguishes them from distributors that rely solely on price-driven transactions.

Chillisoft provides support for fast, secure help from their technicians to get customers sorted quickly. They also offer a mailing list for major cybersecurity updates and events. The company emphasizes quick response times and making the process easy for their clients.

The official website of Chillisoft is chillisoft.co.nz.