Saving my nephew's life. He is cancer free one year now. Today for his birthday his nurses sang to him and gave him gifts at his visit. Our family can never repay them for their caring, dedication and compassion. The children of Nevada are truly lucky to have this center.
We have worked with quite a few of the doctors and specialists here and have been impressed with every single one of them! Very rarely do we ever have to wait in the waiting room long. They have iPads to check out, activities, snacks and drinks if needed, and the infusion area has also been great! They are incredibly child/family friendly and the absolute best doctors in their fields!!!
They are not helpful. My son got a tumor and I had to explain to them what the tumor was, how it worked and then give them doctor's names to contact to learn more about it. They were supposed to schedule mri scans for my son also but instead my wife and I had to do all the work in getting that setup. After we did that a couple times they finally started to schedule them. We have moved since then and now they keep scheduling the mri's even though we don't go to them and continually call and tell them to stop scheduling the appointments.
Original Post 6/2019:
If it wasn t a needed doctors office. I definitely would never come here. A wait time of up to 2 hours past your appointment time to see the doctor is ridiculous. Poorly managed place.
Update 6/2020:
Less patients in the office due to COVID, but still can t be seen on time. Still extremely poorly managed. 90% of the time nurses are sitting behind a desk not doing anything.
It took 2 months to get an appointment. My wife and I drove 4 hours to see a Dr. She sat in the room for 2.5 hours. with our angry 2 year old while i sat in the car in 105+ heat. Never seen the Dr. never got an answer if there was even a Dr. on site. Very disappointed.
My son have been a patient of Dr. Ikeda for more than 2 years, very polite and friendly, he saved my son's life. His staff is very professional and caring. God bless all of you
When I was diagnosed with cancer I went to multiple doctors and they couldn t identify what was wrong, but then I went here. They saved my life. And the nurses and doctors are kind, you can form bonds with the staff. These people make you feel good and strong. And can help you forget that you re sick with their kind actions, even if it s just for a little while. I would definitely recommend this office.
My son was diagnosed with juvenile arthritis recently. They said they would see him in 6 months. He literally couldn't walk, was having fevers, and in A LOT of pain. If you have a child with the same thing going on look at Kids Arthritis Care. Dr Robert Lowe is amazing and saw us right away because this isn't something you can just leave and hope it goes away.
Don't get me wrong... I appreciate their assistance in monitoring my child's health concerns... but we've been going to them for 7 months already, and setting an appointment is super frustrating. We book well in advance and then we get called closer to the appointment date and told our doctor will not be in on that day, so we need to reschedule. This has honestly happened with just about every appointment we've booked. A number of times I simply received an email saying my appointment had been cancelled. No call from the office. All around, quite infuriating.
I love this place!! It was better when Dr Bernstein was there but we love the nurses!! They are awesome!! Dr Marzan is awesome toooo!! Thank you guys keep up good work!!
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