Overall friendly, but don't rely on the posted hou...
Overall friendly, but don't rely on the posted hours. Whatever the posted hours are, I'd plan on getting there an hour before, or an hour later, if you need to go there for anything.
We went to get there to get our Taste of Chico tickets this year (2018) sine they stopped distributing them to all the businesses that the used to in years past. It was very frustrating to coordinate my work schedule with getting there, but once I figured out their actual hours, it worked out, and the staff there were friendly and helpful.