Chez Mamou Reviews

This morning I excitingly ordered door dash at work from Chaz Mamou Frech Bakery & Cafe i ordered a quiche with potatoes and greens. My greens were browned iceberg lettuce, potatoes I was lucky enough to get to slices of a baby red potato and what do I find baked into my Quiche but this hair. Normally I wouldn't put someone or an establishment on blast like this but when I called the establishment I was treated so rudely I was and I think still am in shock. The first person i spoke with did not know what to say or how to help me her attitude was very much ok and?.... so I then asked to speak to a manager and was put on hold for a little over 2 minutes then was hung up on when she returned to the line. When I called back I did speak to someone in charge he asked me to take the quiche in so he can see the hair was indeed baked in it and if so I would get a gift certificate to the establishment for the amount I paid for my meal. When i tried to explain to this man I was at work hence the door dash order and was not able to leave he then got even worse and his exact words were " What would you like me to do? Drive over there and take it out for you?!" How disgusting!

Delightful. Lovely atmosphere. However found the piccata and marsala sauce odd in that it had tomatoes and not cream based.
Bakery wonderful. Nice wine list.

Amazing, authentic French cuisine! Delicious everything, even desserts! The salmon, quiche, and duck confit (salad and not) were impeccable! We ate twice in one day!

Our nine year old really wanted to treat the family to hot chocolate and desserts while we were visiting Santa Fe. So she found this cute little bakery and she started showing us around the glass display so we could pick our treat. The waitress asks if we have a reservation and we don't, because the place was empty except for one obvious regular sitting alone, she became very annoyed and said she'd have to ask if we could be seated ???? Note, we told her we were just there for coffee and dessert and the place was empty...it was obvious that we were an inconvenience to her. She finally seats us and continues to look annoyed... Her behavior alone was enough to never return here. The food was okay, the sponge cake was a little rich but the apple dessert was very good. If the service had been better, I'd have given more stars.

Delicious food and cute atmosphere. However, upon our arrival, I was ignored and was spoken rather rudely to by a woman I believe was the owner. Our waitress was nice but was kind of inattentive. She did give us cookies as an apology, though!

Elegant, serene ambiance. Fantastic brunch cuisine!

Great little french cafe. Friendly staff and good vegetarian menu choices. I recommend going.

The food and service were excellent. As you would expect the French Onion soup and pastries are A+. I recommend this place...

Great change of pace from traditional Southwestern food in Santa Fe

A real French bakery in the heart of Santa Fe. Perfect croissants, almond tarts, cheese danish. Haven't been here for lunch, dinner yet.

The duck confit pasta was great. A little bit of a wait because they make everything from scratch but well worth it. Prices are reasonable as well. Will come back

Consistently delicious food prepared in a French style

Authentic and delicious French cuisine. Excellent service. Thank you

Original French cuisine, pastries are baked fresh every day. Friendly and welcoming staff.

Service is extremely slow, over an hour for eggs over easy

I will start with the positives first. We ordered two pastries and they were really good. No complaints about the food. The service was very bad. We were made to feel unwelcome when he found out we were eating dessert only. He didn t bring the tray out and didn t explain the choices. We had to get up and choose from the case. He also didn t give us a check. Once again we had to get up and pay at the counter. We could have done this at a Dunkin Donuts. We will not be going back here. There is several other French places to choose from in Santa Fe.

Ate here twice in one day! That's how good they are. I had the sea bass and there is only one word to describe this meal, PHENOMENAL! will definitely return!

My wife and I went to order a pastry for dessert - we were told two different prices for eating in or taking out by the woman behind the counter. We chose to eat in, paid for
the pastry, then as we were walking to our table were told, since we didn t leave a tip for the pastry, we re weren t allowed to eat at the restaurant and had to take it to go. I then asked for a refund, to which I was told I couldn t get one. We were intending to buy the pastry and eat it at a table without service, but we were told it was only a full service restaurant after purchasing. Extremely unprofessional and will not be returning.

Rides the border between romantic, classy, and humorously pretentious. Got my order wrong and made excuses, but the food is pretty consistently good if not particularly French. Pastries are shockingly bad given the price and that they call themselves a bakery so do yourself a favor and go down the street to "French Pastry Shop" for those, but this is the place to be for a European style dinner in the $20 range.

We had dessert and coffee. Outdoor seating available which is what drew us. Desserts were great, fresh, local fruits. Waiter very friendly

Chez Mamou in Santa Fe has one of the most Charming Terraces and also relaxing Charming indoors in Santa Fe. Because Santa Fe has close to 500 restaurants you won't see Chez Mamou reviewed very often in the top 10 restaurants, but it is certainly one of my favorite with delicious French food a fabulous weekend brunch and also pastries to die for to bring home. I love the staff and as I go to Santa Fe every year for the Opera Festival it's one of the first places I plan on spending my time.

Wonderful pastries and coffee. Convenient to the plaza.

We made a reservation for 12/31 in advanced. The place is small and apparently they rented the jewelry store next door. We were seated on the store space pretty closed to the rest room. The food was not good at all and pricey.

I love it, Best french food i know in USA, Really everything is nice, i only can recommend this place

Wonderful selection of tarts and beautiful tables and chairs

So delicious!! Probably the best french onion soup I've ever tasted!

We found this restaurant in July and ate many meals from breakfast to dinner. The food was always delicious.

The staff was extremely rude, they didn't even acknowledge us when we got there and when we asked one of the staff where we could sit, he rolled his eyes the entire time he interacted with us. We walked out because we felt really disrespected.

Meals are beautifully prepared and absolutely delicious. Service is excellent and the pastries are out of this world

Took my wife here on a weekend getaway. The food was well prepared and sourced. We were given a hard time for not having a reservation, but we're sat anyway and treated well after that. We were amazed by the torts and regretted not being able to bring more home with us.

Went for lunch during Restaurant week. Very nice meal. Very good service.

Overpriced. The salad was a disgrace - a plate of leaves with a mere fantasy of toppings. The pastry was ok, but not worth $8.

The service is amazing and the food is even better!

Great food and pastries! We are here several times during our 5 day stay in Santa Fe.

Tried some pastries/desserts, they were extremely overpriced and most of them tasted dry, not very flavorful. Found much better ones at a good price a few days later at Clafoutis in town. Maybe the food is better, but the only thing I liked (we got a selection of several desserts to go) were the macarons.

Great food, but a comedy of errors.

We sat near the pastry counter for a late breakfast. The waiter was quick, and friendly; however, it was then the mistakes began. First they were out of vanilla syrup for a latte, then out of hazelnut. The caramel latte that was brought out was practically pure syrup. We had them remake it and it seemed even sweeter (the black coffee was delicious.) I also overheard the worker discussing that they were out of white wine. Syrup and wine are staples, and do not perish quickly. One worker was eating behind the main counter, and was later seen walking into the kitchen digging for gold inside of the back of her pants. At one point, the owner or manager, while making eye contact with me, blew something (hair, dirt, I'm not sure) off of the top of some macaroons before placing them into the counter.

While I know that people eat in the kitchen and may not have the best hygiene, it belongs behind closed doors and not in the dining arena. The number of visible hygeine errors, make me question the number of hidden obes.

Despite the delicious food, I will likely choose elsewhere to dine.

This restaurant is owned by a wonderful lady from the South of France, Normal and her world renowned chef, Paul, is the star of the show. Everything we've tried on the menu is excellent.

Slow, unfriendly service. Main course came before appetizer. Salad greens were wilted.

Food was not particularly special. Bakery bread was great.

This place was wonderful. I visited Santa Fe a few weeks back and had brought my dog with me on the adventure. They were pet friendly and even brought me a water bowl for him while I enjoyed their delicious food. The pastries taste just as good as they look. I would visit again. The patio seating area is shaded and comfortable.

Server and atmosphere were fabulous but food and coffee in this place is really lacking. We soooooooo wanted it to be good because it's so quaint but it just didn't measure up and there are too many more places to try in Santa Fe. Omelette had way too much cheese and egg was overcooked and crepe was bland and boring.

Friendly server, relaxing and wonderful food. Will go back!

DELICIOUS!!! We had a wonderful meal and a lovely time. Bistro with outdoor seating - it's quaint and romantic. The wait staff were all amazing, especially our waiter, Laroe. Didn't expect to have French food in Santa Fe but what a delight it was and we'll be back for more. Put this one at the top of your list. The bakery looks incredible too. It was full of yummy pastries and macaroon cookies in all flavors.

Fantastic food, excellent pastries and good service
All what you need to have a great lunch, near the plaza in Santa Fe
Oh and the same owner has a jewlery store attached to the bakery, so I shopped while waiting for my meal, I leave in Albuquerque, went to Santa Fe 3 time in January and every time I eat there, and that is where I send people when they go to visit the City different!

Great place. Outstanding setting ambiance on a late cloudy evening, AMAZING!!

I live in Santa Fe and will never revisit
CHEZ MAHOU FRENCH CAFE. Bread was frozen in the center. I could not believe . ????? Why was the bread frozen.?????. Don't they bake fresh bread ? NEVER AGAIN.

The service was horrible. The waiter was slow to take our order, never refilled our water, never asked if everything was good or we needed something. And it was NOT good. The vegetarian sandwich had way too much mustard on it that over powered everything and burned. It was gross. When the waiter finally came back we said something and his response was, "well when it's prepared well it's one of our best." Okay? He offered a croissant which is not an appropriate $13 sandwich replacement. Whatever. Horrible service and mediocre food.

Just left this restaurant and had such an extremely negative experience felt compelled to write a review within minutes of leaving. Ordered desserts at the counter and initially said they were to go. Very pleasant waiter told us it was fine to sit. Sat down, and VERY rude presumably French owner came over to lecture us about how we should've not said it was to go and that this "isn't a cafeteria." We are not high school loitering troublemakers which she made us feel like - and additionally it was mid-afternoon and the restaurant was deserted. Truly - this was an astoundingly rude lady who kept the lecture going for at least 3 minutes. Visit at your own risk. But whatever you do - make sure you do not change your mind on the to-go order. To the rude French owner, this is an unpardonable sin.

Wonderful and authentic French food; Charming decor & ambience; patio

Yum! The coffee was amazing and breakfast was perfect. We are looking forward to coming back for the pasta menu.

Ok.. forget the other reviews.. this place is awesome!
If you want authentic French food BUT BETTER.. this is the place! Filet was perfect, pork fantastic.. talked to 2 other couples there who also raved. Our waiter Joaquin was great. This is a hidden gem.. no disappointments.. don t worry if not on those best lists.. this should be! Great food without the hype!

While the coffee isn't exceptional, the pastries and other goodies are tasty.

Interesting menu and tasty food and drinks. loved the croissants. Nice decor with inside and outdoor seating.

Beautiful little place. Great food and little outdoor tables in the alley are totally cute. Will be back.

We had a boring breakfast. I was expecting more French flair. There s an odd bead shop attached to the back. Strange place.

Quaint French restaurant, excellent food, very simply done-great staff. You will not want to miss the pastries!

Fantastic dining experience. We went on a very busy Christmas day and still got exceptional service! Highly reccomend this restaurant.

I was excited to try the place but had a negative experience from the french waitress, she completely ignored us and when I asked her about one of the orders if it comes with a side dish she started arguing with me for no reason. The bathroom is filthy. The tables are not symmetrical and feels like they are bought from Craig's list. I would not recommend it at all. Very poor service.

Wonderful, friendly place. Service was great, food was delicious and the ambiance was relaxing.

Mamou's place (rough translation for Chez Mamou) is a native owned French diner. The diner comes with an assorted variety of wine, house coffee and a moderate selection of entrees. The diner seats comfortably and has an easy-going ambiance. It would be nice to see a bit more options for crepes, but regardless of what you choose; the food will be made as ordered and tastes, as good, if not better, than it looks. Will be back!

As lovers of fine coffee and pastries, my family and I were looking forward to an evening of lite french fare. What we had hoped would be a sweet experience turned out to be an extremely bitter evening.

Upon entering, we were curtly greeted by an uppity french lady. She asked us if we had a reservation when the restaurant was sparcely attended. When we said we did not, she gave us an exasperated look and went to go check if she could seat us. Reluctantly letting us take a seat, a waiter came by who just dropped three dinner menus, even though we had said that we were just here for coffee and pastries. When we went up to look at the pastries, there were no labels, and the waiter wasn't bothered to assist us. After the food was served, we were completely ignored and abandoned. This especially struck us when we noticed the staff being incredibly kind and attentive to other patrons, who were travellers just like us.

As a matter of fact, no one even came to retrieve the bill. The one person we asked to take the bill said that he had no way of doing so and would inform his superior. However, after two further requests, no one came to take the bill. So I went up to the register and asked the superior if we could pay, but he shirked off the responsibilty, saying that someone else would take it (they never did). We were on vacation and did not have time to sit there all day and pay the bill. Finally, in today's age of plastic cards, we managed to pull out enough cash to clear the bill and left.

Food is not simply an experience for the taste buds, it is greatly affected by the people you are around when you eat it. Unfortunately, the attitudes of the owner and the staff at this establishment completely ruined our food and our evening.

We didn't have a great experience here. We only stopped in for a few baked goods to take home with us. The cashier acted like he didn't want us there and kept trying to correct me when I told him I wanted a macaron ("A macaroon?" "No, a macaron. I don't want something with coconut.") In a French bakery you'd think they'd know better.
The macarons we're not done well, crumbly and filled with air, and there was barely any jam in the linzer tarts. The peach tart also seemed a bit stale.
The waiter seemed to be in a hurry to leave us and just left us to sign the bill and didn't even offer us a receipt to check his accounting.
To make matters worse, on our way out, we passed by the front patio of the bakery and that same waiter had started cleaning up tables and tossed a full glass of water towards the flower bed in front that splashed onto me and would have drenched me if I was closer! Very rude. I won't be back here.

Didn't have dinner but great pastries! Be aware of the price, however.

This place looks extremely charming and the pastries are baked in house. You can watch the pastry chef making the goods. I highly recommend. They have full breakfast as well but we didn't try it. Their coffee is also good.

Best food I've had in years from a restaurant.

Must trys... french onion soup and the avocado, beet and grapefruit salad....

I love this place... Great atmosphere pastries coffee good energy great care put into their product... created by a great artist and hard worker... with love

Great service and scrumptious food in a cozy but elegant setting near the center of historic Santa Fe. You'll want one of every pastry to take home.

Great food and excellent service. Try the eggs benedict

Best French Bakery & Rest in this town...there are others but this one is not as frantic or loud and food is excellent..I think waitstaff is fine and not snooty (another review) IMHO...!!

Delicious place for breakfast in a soothing venue. Solid delivery on French classics. Service is so-so, perhaps making this place even more legit French!