I'm not impressed. My recent experience left much to be desired. The service felt rushed, and I didn't feel that attention was given to detail. While the staff was friendly, it didn't make up for the lack of thoroughness in cleaning. I expected more for the price I paid. 🧹✨
Questions about Champagne Clean
What is Champagne Clean?
Champagne Clean is a locally owned and operated family business providing commercial and residential cleaning services in greater Cincinnati, including areas like Mason, Lebanon, West Chester, Franklin, Loveland, Monroe, Fairfield, Hamilton, and Northern Kentucky. They specialize in move-in & move-out cleans, deep cleans, and basic recurring cleans, offering an instant quote online or via phone to schedule appointments.
What are the pricing details and promotional offers for new customers?
The business offers a $20 discount for first-time customers who fill out a form on their website to receive a discount code. They also provide gift cards that can be purchased and redeemed for professional home cleaning services, making them a convenient option for gifting a pristine living space.
How do I book my first appointment with Champagne Clean?
Customers can book their first appointment by filling out the online booking form on the website or by calling the business directly at 513-322-5533 if they encounter any issues during the booking process.
How long does a typical cleaning service take?
A standard cleaning service typically takes around 2 to 4 hours for an average-sized home, depending on the size of the house, the level of cleanliness required, and the number of cleaners involved.
What guarantee does Champagne Clean offer to its customers?
The business provides a Sparkle and Shine guarantee, promising a truly sparkling and immaculate space with their professional cleaning services.
What do recent customer reviews say about the service quality?
Some reviewers on Trustburn mention that while the staff was friendly, the service felt rushed and lacked attention to detail, leading to a 1 out of 5 rating from one review in July 2024.
Where does Champagne Clean operate and serve its clients?
The company operates in multiple locations across Cincinnati, Ohio, including West Chester Township, Hamilton, Lebanon, Loveland, Milford, Middletown, Trenton, Monroe, South Lebanon, Maineville, Fairfield, Springdale, Northgate, Sharonville, Blue Ash, Norwood, Kenwood, Dublin, Union, Independence, KY, Mason, Hebron, KY, Montgomery, OH, Indian Hill, and Sparkle and Shine.
What is the core mission and approach of Champagne Clean?
The business is described as a residential cleaning company that connects Cincinnati homeowners with top-rated cleaning services, emphasizing a personal touch and understanding of unique needs.
Who makes up the Champagne Clean team and what is their approach?
The team consists of highly skilled and professional cleaners who are also fun and outgoing, bringing enthusiasm, professionalism, and a touch of joy to every cleaning project.
How does Champagne Clean handle pricing transparency?
The business provides a simple, easy-to-use booking system that lets customers know the price before they buy by filling out details about their home for an instant quote.
What additional cleaning tasks can be requested?
The company offers extra services like cleaning inside the fridge and inside the oven, which can be selected on the booking form when choosing a service.
What principles guide Champagne Clean's customer service?
The business emphasizes no hidden pricing or upsells, ensuring transparency and fairness in all aspects of their service.
How does Champagne Clean ensure booking confirmation?
The company provides immediate confirmation of bookings to ensure peace of mind that the cleaning service is locked in and ready to go.
What specific details are available about the standard cleaning checklist?
The business offers a checklist page for more details on what is included in a standard cleaning, such as cleaning/vacuuming floors, bathrooms, kitchen, living room, and dusting.
How can customers customize their cleaning service?
The company encourages customers to communicate specific requirements and preferences beforehand to tailor the cleaning to meet their needs and ensure requested tasks are included.
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About Champagne Clean
Champagne Clean is dedicated to providing premier commercial and residential cleaning services throughout greater Cincinnati! Easily obtain an instant quote online or via phone and effortlessly schedule your home cleaning appointments. As a locally owned and operated family business (not a franchise!), we specialize in move-in & move-out cleans, deep cleans, and basic recurring cleans. Discover why countless clients in greater Cincinnati trust Champagne Clean for all their residential cleaning needs! In 2022, our services extend to Mason, Lebanon, West Chester, Franklin, Loveland, Monroe, Fairfield, Hamilton, Northern Kentucky, and beyond!
- Website
- champagneclean.com
- Phone
- 513-322-5533
- [email protected]
- Categories
- Facilities services
