
CFF Medical & Behavioral Health
Questions about CFF Medical & Behavioral Health
What is CFF Medical & Behavioral Health?
CFF Medical & Behavioral Health is a full-service behavioral health clinic in Ohio that provides compassionate online and in-office mental health treatment for anxiety, depression, PTSD, ADHD, and complex mood disorders. Founded in 2022 by dual board-certified psychiatric nurse practitioners Dr. Tasong and Dr. Mukwada, the practice aims to break stigma and offer evidence-based care. The clinic operates as a holistic, patient-centered environment designed to empower individuals with tools for lasting wellness.
Where is the clinic located and what are its operating hours?
The clinic is located at 2700 E.Dublin Granville Rd, Suite 439 in Columbus, Ohio, and serves patients throughout the state via both physical in-office visits and telehealth appointments. It operates six days a week, from Monday through Saturday, with extended hours including evenings and weekends to accommodate flexible scheduling needs.
How do patients schedule and prepare for a visit?
Patients can book appointments directly through the clinic's website or by calling the business line at (614) 421-7969. The process involves completing consent forms, submitting medical records and labs prior to the visit, and connecting via the Doxyme video platform for virtual sessions.
What are the specific fees and cancellation policies?
The clinic charges a flat fee of $100 for all appointments that are cancelled less than 24 hours in advance, which is not covered by insurance. Initial visits cost $260, while follow-up appointments are $150, with no-show fees also set at $100.
What technology is used for telehealth visits?
All virtual visits are conducted using the Doxyme video platform, where patients must allow browser access to their webcam and microphone. The provider sends a text or email link prior to the appointment, and patients must click 'Check In' to join the call.
What consent requirements apply to minors and new patients?
Patients under 18 years of age require parental consent in accordance with Ohio state law. Additionally, the clinic requires patients to complete specific consent forms, including a Notice of Privacy practice and a Determination of care policy, before proceeding.
What specific mental health conditions does the clinic treat?
The clinic specializes in treating a wide range of conditions including bipolar disorder, schizophrenia, autism spectrum disorders, and borderline personality disorder alongside standard anxiety and depression treatments. Each condition receives a personalized, evidence-based treatment plan tailored to the individual's unique needs.
What payment methods and support resources are available?
The clinic accepts a variety of insurance plans as well as self-pay options. They also offer a free crisis hotline number, 1-800-273-TALK (1-800-273-8255), for individuals needing immediate help outside of scheduled appointments.
What is the professional background of the leadership team?
The founders, Dr. Tasong and Dr. Mukwada, bring over 20 years of combined experience across telehealth, long-term care, primary care, and inpatient behavioral hospitals. Their background includes working in urgent care, hospice, and psychiatric clinics to understand access barriers.
What documentation must patients provide before their appointment?
To prepare for a visit, patients must email a complete list of all medications they are taking, along with the name, address, phone, and fax number of their current prescriber and pharmacy. They must also request past medical records from their previous providers and fax them to CFF.
What assessment tools and policies are used during care?
The clinic uses standardized screening tools such as the PHQ-9 for depression and the GAD-7 for anxiety during evaluations. They also have a specific policy in place regarding stimulant use to ensure safe medication management.
What do Reddit users ask about the clinic?
Some reviewers on Reddit note that the clinic employs board-certified nurse practitioners, which is a common query for patients seeking psychiatric care. Users often ask about the credentials of the providers before booking an appointment.
What is the stated mission and approach to care?
The clinic states its mission is to provide high-quality, accessible, and compassionate care while breaking the stigma surrounding mental health. They prioritize collaborative, patient-centered care to ensure every individual feels heard and respected.
What immediate care options are provided for urgent needs?
The clinic offers same-day appointments for those who need immediate assistance. They also provide a free crisis hotline and direct patients to the emergency department if they experience worsening thoughts of harming themselves or others.
How can I contact CFF Medical & Behavioral Health?
You can reach CFF Medical & Behavioral Health by phone at (614) 421-7969 or by e-mail at [email protected].
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About CFF Medical & Behavioral Health
CFF Medical & Behavioral Health provides compassionate Online mental health treatment Massachusetts for children, teens, and adults. Access personalized psychiatric care and therapy from home with experienced providers.
- Website
- cffpsychmed.com
- Phone
- (614) 421-7969
- [email protected]
- Address
- 2700 E.Dublin Granville Rd, Suite 439, Columbus, Ohio 43231