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S
7 months ago

My experience with Cfesa was average. The website ...

My experience with Cfesa was average. The website was easy to use, but the customer service was lacking. They could improve their responsiveness to customer queries. Overall, it was an okay experience.

M
8 months ago

My experience with Cfesa was average. The website ...

My experience with Cfesa was average. The website was fine, but the customer service could have been better. I felt that they lacked responsiveness. However, the overall service was acceptable.

H
10 months ago

I had an average experience with Cfesa. Their webs...

I had an average experience with Cfesa. Their website, cfesa.com, was easy to navigate and their customer service was decent. However, their prices were higher than I expected. Overall, it was an okay experience.

About Cfesa

CFESA: Setting the Standard for Service Excellence in the Commercial Food Equipment Industry

CFESA, or the Commercial Food Equipment Service Association, is a non-profit organization that has been setting the standards for service excellence in the commercial food equipment industry since 1963. With over 400 members across North America, CFESA is dedicated to promoting professionalism and providing education and training to its members.

Through partnerships and collaboration with manufacturers, distributors, and other industry stakeholders, CFESA works to ensure that commercial food equipment is serviced safely and efficiently. By setting standards for service excellence, CFESA helps to protect public health by ensuring that foodservice operations are able to operate at peak performance.

Education & Training: The Key to Service Excellence

One of the ways that CFESA achieves service excellence is through its custom-designed continuing education and training programs. These programs are designed specifically for technicians who work on commercial food equipment such as ovens, fryers, refrigerators, dishwashers, and more.

CFESA's training programs cover a wide range of topics including electrical systems troubleshooting; gas systems troubleshooting; refrigeration systems troubleshooting; steam cooking systems troubleshooting; warewashing system troubleshooting; customer service skills; safety procedures; environmental regulations compliance; business management skills; sales techniques.

Certifications: Recognizing Excellence in Service

In addition to providing education and training opportunities for its members' technicians. CFESA also offers certification programs designed to recognize excellence in service. These certifications include:

- Certified Master Technician (CMT): This certification recognizes technicians who have demonstrated mastery of all aspects of commercial kitchen equipment repair.
- Certified Technician (CT): This certification recognizes technicians who have demonstrated proficiency in repairing specific types of commercial kitchen equipment.
- Certified Foodservice Professional (CFSP): This certification recognizes individuals who have demonstrated knowledge of all aspects of foodservice operations including design layout planning installation maintenance operation management marketing sales customer satisfaction regulatory compliance sustainability energy efficiency sanitation safety security emergency preparedness.

CFESA members who have earned these certifications are recognized as leaders in the commercial food equipment service industry. They are able to provide their customers with the highest level of service and expertise, ensuring that their equipment is operating at peak performance.

Conclusion

In conclusion, CFESA is an organization that has been setting the standards for service excellence in the commercial food equipment industry for over 50 years. Through its education and training programs, certification programs, and partnerships with manufacturers and distributors, CFESA ensures that its members are able to provide their customers with safe and efficient service. If you're looking for a commercial food equipment service provider who is dedicated to excellence, look no further than a CFESA member.