Cerritos Ford Lincoln Mercury Reviews

They fixed 3 out of 4 things that needed repair. I'd say that was a good visit. Waiting on recall parts to fix the 4th. They even washed it. Thanks!

They can get the right parts you need or they will give you information on who and where the parts are. Excellent services.

this guys are a shame i call to they service department about to recall reminder letter and the lady who took my call send me to a dead extension line.

If you have a Ford use the Ford pass app to pay your payments. You ll earn points and you can use that towards services. So far I have not paid for a oil change. And that is roughly 80bucks.

Great place, good costumer service.
Larry is good at what he does.

I gave this rating after I learnt a lesson yesterday with these unprofessional ford car dealers.
I wanted to buy a ford fusion hybrid.
after I test drive this car,I negotiated the price with this associate.i realized they were not going down for my offer.he took me to his manager, to tell me that they can not go down for my offer.
after I was "shuffling this manager to this guy" the dealership did not agreed for the amount I wanted .then I was waking out........then , while I was walking to my old car , another guy walked to me and said "I am much professional than the other guy . I can make you a happy ......man". again he ran the numbers through his handheld device, showed me 2 ford fusions.they took me to the office again went through their "magic process" then after,
I realize the cars are not hybrid.......LOL
I wasted about 2 hours.
My advice is to new buyers go online and research the car you wanna buy with the model and trim. Find the brand new price and the used price.

Regards,
Buyer.

Thank you Jose, for providing Excellent customer service. The service was fast and effective. Thank you!