I recently ordered some ceramic supplies from this...
I recently ordered some ceramic supplies from this company and overall, my experience was average. The website was easy to navigate and had a decent selection of products to choose from. However, I did have a few concerns. Firstly, the shipping took longer than expected and there was a lack of communication regarding the delay. It would have been helpful to receive regular updates about the status of my order. Secondly, one of the items I received was damaged during transportation. Although they offered to replace it, the process took longer than anticipated and required several follow-ups from my end. On a positive note, their customer service was responsive and professional throughout the process. In terms of pricing, I found their products to be slightly higher compared to other companies in the market. Overall, Ceramic Supply USA is a decent company but there are areas that could use improvement.
