Century HealthCare Review

Please don t even think about getting this insurance if you are thinking about having a baby. They only cover 4 prenatal visits a YEAR. Repulsive.

Customer service is horrible. They dont know what they are doing and the wait times are 30 min+

Don't go there! I contacted this place for an immigration medical report. The person on the phone seemed overwhelmed and unable to answer or understand any of my questions. Their price for that service is also a lot higher than most other places I contacted. They charge $425 for the immigration medical exam when most places in Brooklyn charge between $100 and $250.

I can t even open the website to see the providers. Any doctor around my area accept this insurance

This is a 3rd rate 3rd party insurance company that never pays the medical bills on time. They always, always refuse payment and if they pay the medical bills they are in collection by the time they do get paid. If your company uses this company or you are looking for health insurance on your own stay very, very, very far away from this company!

Broke my shoulder and tried going to the er only to find out that this insurance doesn't cover anything. Referred me to their closest urgent care which is an hour drive away, but they may not cover the injury depending on what the dr says. What good is this insurance if they wont even cover a broken bone? What are we even paying their high prices for having them? We WILL be dropping them in the morning.

I had 2 teeth that were hurting, went too the ER and got a Antibiotic the ER doctor told me I need too see a Dentist , I broke 2 of my teeth . So for the next week and a half I called different Dentist office too see who would take my hubby Dental Insurance , I found one made a appointment . I get there in time two nice lady's come outside , while in my truck and give me a clip bord and papers too fill out , I give her my dental card so they can make a copy of it . I said that's fine , I'm almost done with my paperwork and she tells me they don't take my dental insurance , she asked if I have second one I can use , I tell her I do not . Come too find out the name on the front of the dental insurance card , when the name of the Dental insurance is Careiontioning Dental Insurance , but it doesn't say that on the card . So I left I told the nice lady's I was sorry for wasting their time . I was so embarrassed and up set , I will not make this mistake again . And I will say this too trying too find a family doctor I've been having the same problem . Do your self a favor , don't go with this insurance They suck .

Needs an overhaul of their Customer Service Department! The Customer Service, is very monotone, unprofessional meaning lack of certainty of the product that their talking about then especially with CerpassRx got an attitude with me because of needing a call back because no one was available to answer my concerns of prescriptions. Makes me wish I didn't signed up for this service at all.....

We submitted our documents over 3 weeks hoping to get the proof of insurance asap, and this company kept telling us it will take a few more days. My husband ended up calling them 3 times a day, 2 days in a row, and the following week. However, all the supervisor could say was "I am sorry, it is being worked on. We can't do any thing else" Besides, the superviors are rude, indiferent, and just so ready to hang out. The context is we Have Been Waiting for over 3 weeks to get this proof of insurance. They never responded to our employer's emails. Very malfunctioned, and clearly they don't care. A very negative experience. They really don't care if they mess up because they know you Need the insurance.

Horrible response times

Information is never sent as requested

Transferred to other departments that can t answer insurance questions

You can t email them forms they must be faxed

Look for other coverage