Central Cooling and Heating, Inc. Review

The technician was very professional and courteous. He explained what he had done and made some suggestions for safety improvements. He was on time and very clean.

George was extremely friendly, professional, and knowledgeable. He provided great service and was efficient in his visit. Highly recommend to others who require service.

Incredibly professional, great service, highly reliable. Could not recommend their service more!

Ioannis was the best technician I have dealt with in many years. He was detailed and knowledgeable on his subject matter. He took the time to tune my Lochinvar boiler so that the loud sound it had been making went away. He also had great customer service manners which sometimes you don't see in a young professional like Ioannis.

Always quick to reply to my calls and flexible with my schedule. Total professionals when installing the new HVAC system. Showed care for my house by protecting the floors, wearing shoe covers and cleaning up afterwards. Very friendly technicians, sales people and customer service personnel who explain things well to a layperson like me. They are just all around good people and I would and have recommended them to anyone in need of HVAC services.

Our Central air was installed in 2010 and we have never had any problem with it. The technicians are very professional and courteous. Vlas was very thorough during today s maintenance visit and I am confident we will have many comfortable summers to come! I highly recommend this company. My parents referred them to me many years ago.

Great service by Central Cooling and Heating! Mike Hillson and his team were professional and efficient! I had a new HVAC system installed in my condo, and the job was completed in one day. I had a few things that needed to be addressed the next day, and my project manager, Chad Harris, resolved immediately. Very pleased and highly recommend!

These people are just great! Scheduling, service, changing dates, and many options for programs. We had Ahmed Tahiri come yesterday, and he couldn't have been more pleasant or helpful. High recommend!

We are so impressed by David, who provided smart and careful work on our furnace. He patiently and thoroughly explained everything he needed to do, trouble shooting issues created by another company's work and coming up with excellent solutions. He was focused and serious, appreciating that we had been without heat for several days. He worked hard to rectify that problem, and did so successfully. David was consistently polite, respected our home, and left the worksite completely clean. We could not be happier, and are very grateful. Kudos to Central for having such an employee on board!

For more than twenty years I have relied upon Central Cooling & Heating to keep my heating/cooling system running smoothly and efficiently. Thank you:-)

We've used this company for many years and with 2 different houses. They have been reliable. Always friendly and polite.

When our furnace shut down on Friday and would not restart, we call Central Cooling & Heating
They answered our call the same day, despite the fact that we were in a cold snap and experiencing below average temperatures, and had their hands full with other customers with a similar problem.
The part that failed was not readily available and it looked like we were going to be without heat and hot water the entire weekend.
On Saturday, however, Jamie Devou, parts coordinator, at Central Cooling & Heating went the "Extra Mile" and managed to locate the elusive part . Later that same day, Luis, a Central Cooling technician, installed the new part in our furnace, and we had our heat and hot water back in time for the weekend.
We are thankful to Jamie ad Luis, for putting in the extra effort to help us. We only wish that all of the orgainizations that we deal with were as caring and professional as Central Cooling & Heating.

John & Kathy D'Angelo
Reading, MA

We installed central AC this week with Central Cooling & Heating. From the initial quote with Scott to the follow through with Dan and the team I could not be happier about our three day install. As a mom of an eight month old and dog owner I was nervous to have the construction going on in the house but they were really great about being timely, keeping our house clean, and working as quiet as they could. They were great about wearing masks and gloves during the pandemic and I was not concerned about any contact we had.

As we haven't had a warm day to utilize our new system, I am left feeling optimistic and excited about having a cool house this summer and for many many summers ahead of us.

Thank you!

The tech was very knowledgeable, thorough, and responsive to my questions.

We replaced a furnace and installed a heat pump with two heating/AC units. All Central personnel, from the scheduler, to the sales person, project manager, HVAC technicians, and the electrical contractor were a pleasure to deal with. They were prompt, efficient, and extremely careful and considerate while in our house. I recommend the company without reservation.

Responsive. Thorough. I love that they offer maintenance contracts on my heat pump.
Respectful of Covid-19 precautions.

Luis was spectacular. He came the day I called and fixed the problem immediately!!

Stefano was spectacular--really did a complete job, explained everything. One of the best people ever to come and work on our heat, dehumidifier and air conditioning systems!!! Really happy with the information and service!!

GREAT SERVICE!! Finally had someone extremely knowledgeable and informative not only explain the heat pump but also fixed the temperature of the whole house to be evenly distributed!!! After years of it being FREEZING downstairs and HOT upstairs... MORE THAN HAPPY!!! Thanks Jesse!! You ROCK!!

Sales man Jason never got back to me about my conserns about the compressor install and thermostat

We couldn't be happier with our experience using Central. Mike and his team were prompt, thorough, and neat. They went above and beyond on several occasions fixing things that weren't part of their scope. Additionally, everybody that we've dealt with has been extremely responsive, personable, and patient with my lists of questions and concerns! 100% recommend

Stefano goes the extra mile to provide great service. He explains what is going on with your system and offers actions that will help any future problems. All of which means peace of mind for me!

Darren was truly amazing!! He is so helpful and knowledgable. Everything he said was correct when I went and studied the issues later.

Another great experience with Central. They replaced a prematurely failing boiler on-time and on-budget.

We needed a furnace replaced due to a faulty design and installation by our original builder. The job was challenging because of mistakes made in the original duct work and design. Our experience with Central was awesome from sales, design, installation and through service. Even their subcontractors (electrical and carpentry) were great. Highly recommended if you have a challenging job!

the tech was very professional changed filter plus other stuff very satisfied

My husband and I are pleased with the installation of the heating and cooling systems throughout our house done by the very competent techicians of Central Heating and Cooling. It was a big job which was done in a reasonable amount of time and very neatly. The people we worked with were all very nice. We would highly recommend Central Heating and Cooling.

Jessie arrived at 8:15 a.m. promptly and quickly began to service the heating/ac system. He was helpful in answering questions and explaining what work he had done and the condition of the system. Overall, I believe Jessie deserves 5 stars for a rating.