Cedar Falls Community Credit Union Reviews

Excellent place to do business with!!!! Chad has been very helpful!!!

Applied for a boat loan here, were quick and adamant about getting the info on it and everything, and when i applied i had no debt but a 10,000 dollar student loan and a 10,000 dollar snowmobile payment. Everything sounded good and was moving forward. I accidentally forwarded the wrong email to them that said i took voluntary unemployment this winter (3 months) because I was in a hunting accident and got shot in the leg to another bank that i was applying with as well. Which I also have insurance for if I do get injured at work or etc. Now they say they can t get me a loan because of my income/debt ratio, paid off the snowmobile loan, well inside their income to debt ratio range now. Now the new excuse is they can t because my income doesn t support the loan. When it more the does having an income to debt ratio at 10% now, along with having over 200,000 dollars in assets bought and paid for. How would i be able to get a mortgage then!? Have been nothing but steered in other directions and nothing but excuses, along with never responding to emails or calls now within a 1-2 business day period. Please if you are applying here for a loan, APPLY ELSEWHERE. You ll get nothing but excuses.

Did a refinance on my mortgage and Chad did a super job!!

I've been a customer for years here. Recently I was treated like a criminal trying to cash my social security check. 5 day hold I was told. Once the hold cleared they still did not want to give me my money. Horrible experience.
This place went downhill and end up at the bottom.

Best place I have ever banked! Period! Chad rocks!