I recently visited a local orthopedic company for ...
I recently visited a local orthopedic company for some guidance regarding my knee pain. Although the website appeared professional with relevant information, the overall experience was average. The staff seemed knowledgeable and polite, but I did face some difficulties in scheduling an appointment. The waiting area was comfortable and clean, however, the wait time was longer than expected. The doctor was competent and provided a thorough examination, but I felt that they lacked personalized attention and rushed through the diagnosis. The treatment options suggested were standard and not tailored to my specific needs. The prices were reasonable, but I would have appreciated more transparency about potential additional costs. Overall, while my experience at Castle Orthopedics was satisfactory, I believe there is room for improvement in terms of customer service and individualized care.