Questions about CaseTru
What is CaseTru?
CaseTru is a business based in Delhi, India, that designs and sells stylish, premium mobile covers for smartphones. They offer a wide range of trendy designs, from aesthetic and minimal to anime and floral styles, catering to various tastes and personalities. Their covers are intended to protect devices from scratches and bumps while adding a fashionable touch to the phone's appearance.
What are the starting prices for their mobile covers?
Covers at CaseTru start at ₹299, with a clear pricing structure for printed designs. This price point is highlighted on their website as the entry-level cost for customers looking to purchase a cover for their specific phone model.
Which smartphone brands and models does CaseTru currently support?
The company provides covers for a diverse list of devices, including iPhone, Samsung, OnePlus, Redmi, Vivo, and Google Pixel. Specific models range from the iPhone 16 Pro Max down to the iPhone 11, and Samsung S24 Ultra to the Samsung A12, ensuring broad compatibility for their customers.
What are the terms for returns and refunds?
CaseTru accepts returns due to a change of mind within 7 days of receiving the item, provided it is in original packaging, unused, and resalable. The customer is responsible for paying the shipping costs to return the item, and refunds are processed as store credit for future purchases.
How can customers contact CaseTru support?
Support can be reached by calling +91-700 938 5787 or by using the contact form on their website. The business also provides an email address for inquiries, ensuring multiple channels are available for customer assistance.
Where is CaseTru's head office located?
The company's head office is located at B-4, Amber Tower Commercial Complex, Azadpur, Delhi-110033. This address is listed on their contact page and serves as the central point for their operations.
Does CaseTru offer free delivery for orders?
Yes, the website prominently features 'Free Delivery' as a key benefit, allowing customers to receive their mobile covers without additional shipping charges. This offer is highlighted during the checkout process to attract buyers.
What happens if an item is out of stock at the time of purchase?
If stock discrepancies occur, the company will fulfill available products and contact the customer to decide whether to wait for restocking or receive a refund. They maintain accurate stock counts but acknowledge potential errors that may require this resolution.
What types of designs are available for mobile covers?
The collection includes aesthetic, minimal, anime, floral, personalized, and creative phone covers. This variety ensures that customers can find a design that suits their specific style and personality preferences.
What is the return policy for items that are not in resalable condition?
Returns are only accepted if the item is returned in its original packaging, unused, and in a resalable condition. If these criteria are not met, the item may not qualify for a return under the change of mind policy.
What is the primary focus of the mobile covers according to the company's description?
The covers are designed to combine trendy designs with reliable protection and everyday functionality. They aim to safeguard the phone from scratches and minor impacts while enhancing its visual appeal with fashionable options.
What is the official website of CaseTru?
The official website of CaseTru is casetru.com.
Does CaseTru have reviews on Trustburn?
CaseTru has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
Is CaseTru on social media?
CaseTru has official profiles on Facebook, Instagram, Youtube.
When was CaseTru founded?
CaseTru was founded in 2022.
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About CaseTru
CaseTru offers stylish and premium mobile covers designed to combine trendy designs, reliable protection, and everyday functionality. Shop a wide range of mobile back covers for popular smartphone brands and models, including iPhone, Samsung, OnePlus, Vivo, Redmi, Xiaomi, and more. From aesthetic and minimal designs to anime, floral, personalized, and creative phone covers, CaseTru has options to suit every style and personality. Our mobile covers are designed to protect your phone from everyday scratches, bumps, and minor impacts while adding a fashionable touch. With a wide selection of affordable phone cases and designs, CaseTru is your destination for buying trendy mobile covers online in India.
- Website
- casetru.com
- Phone
- 7009385787
- [email protected]
- Address
- B-4, Amber Tower Commercial Complex, Azadpur 110033
- Founded
- 2022
- Categories
- Consumer services, Business supplies and equipment
