We just moved into the Cascades and are so happy to be here.
We have found the other residents and employees to extremely friendly and helpful.
Beth Walker and Jenny Joyce were wonderful to work with and continue to be great resources as we find our way around.
They are outstanding.
We have only been at Cascades for a short time but have been amazed at the friendliness and welcoming attitude of the residents and staff alike. We've also been excited about the activities available: first run movies, documentaries, "Ladies Tee and Cookies". multiple exercise options as well as yoga and balance classes. We've been impressed with the qualify of the food options and quality. Very pleased we have come.
The overall quality of care and attention to detail was amazing. My 87 year old mom spent 60+ days at Cascades - first in skilled nursing and then in assisted living care. Skilled care nursing team Bonnie and Emily along with ALL the Genesis therapists were attentive, dedicated and caring. When mom moved into assisted living the nursing care was egually as impressive with Tiffany Smith and CNA care by Dee. House keeping and maintenace were also very responsive to our needs. And the daily activites were creative and helpful. It was comforting and quite refreshing to see how everyone worked together to provide top quality care. Finally, I encourage anyone considering care for their family member to contact Christy Chambers at Cascades to discuss your needs - she helped us find the right place and plan for my mom's recovery!
My mother has lived at the Cascades in an independent living villa for almost two years and she loves it! When we started to evaluate her options for continuing care retirement communities, we knew she would be quickly uninterested in the dated decor, boring bingo game nights and a tasteless cafeteria menu most places had to offer.
From our first tour of the campus with Mary Elyse and Stephanie, we both realized the Cascades is a special place where residents and team members know one another by name and foster an upscale and friendly community environment. Since COVID-19 began, the team at Cascades has done an amazing job at timely communicating valuable information to residents and their families and instituting health safety protocols to protect staff visitors, and residents, all while continuing to provide dining services from a full restaurant menu, fun events, outdoor activities and cultural enrichment programs within the Cascades that conform to the new public safety guidelines. Mom and the other residents trust the guidance of Cory as executive director and have so much fun with the Ed the social director. Mom has made so many friends there, both residents and team members and I can relax knowing she is so well looked out for by everyone there! Scott from dining services is so friendly and helps her keep her pantry stocked with essentials from the Cascades Market so she can avoid unnecessary trips to the grocery store (even though Target is just right outside the back gate for easy access if she needed it!) Marian at the front desk is always smiling and helped Mom feel right at home when she moved in and continues to be a friend. Mackenzie in the dining room and Sharon in housekeeping are also two of Mom s fave Cascades ladies and their help is always so appreciated! All in all, the Cascades is a fun place to visit and according to Mom a fun place to live. She likens it to living in a cruise ship with no shortage of things to do! On a serious note, they are taking care to institute mandated and recommended COVID-19 safety protocols and making sure residents and team members are protected while also socially engaged and they are balancing it all very well. Thanks to the Cascades team for taking such great care of my Mom!
A huge thank you to Scott Smothers for making the recent Celebration of Life for my dad, Ed Mues, a safe experience that provided a venue for so many Cascades members to share their stories of Dad with us. It was a great comfort for us and Dad would have been so pleased. He loved you all.
I have been living at the Cascades for five years.The staff is consistently good. They are always willing to help. If a member can not help he/she will always find someone who can. I have never had a staff member just turn me away with I can not help or do not know rather it is I will someone to help.
Two persons who have been especially helpful are Scott Smothers and Rick Haines. Both have been able to direct me to community resources that I needed. Having employees who are knowledge of the community has been a big plus.
The "curbside" market that Scott established for small grocery items has been a blessing. It was a great idea. It is so good to know one can get a piece of fresh fruit when needed. He is a person of many talents and in occasion has helped me access information I needed when I was using the computer.
i have visited my grandparents over the years and each time i visit they seem happier than ever before. The staff is very courteous and always willing to assist the residents. Even though Covid has put a halt on many of the activities, the social director and event coordinator are always looking for ways to accommodate the residents wishes in a safe and thoughtful manner. The dining facility has operated a door to door food delivery program which is a huge undertaking to keep the residents fed and safe during these times. Our family couldn't be happier knowing that our grandparents are in the safest environment possible. We highly recommend Cascades to those who are looking for a safe, friendly and caring place to call home.
Cascades is an amazing place to work! I have been blessed to call this my place of employment for almost 12 years now! Wow how time flies. What makes Cascades unique is we exist to serve our members. We are a community like non-other. We work in a safe environment and our executive director Cory Hoots keeps things running smoothly. We are always looking for great talented people if you feel that is you come check us out.
Personally, I believe Cascades is the best in the business. When I moved in I immediately felt at home. The members and staff are top notch and you quickly become part of the family. Activities are never ending and say goodbye to cooking--the food is delicious. Stop looking--come join the family at Cascades-Verdae.
Grandma moved in a year ago and the main complaint I ve heard is ambulances honk at 3 or 4am if they can t get through the front gate. Other than that she s found a wonderful community here. She loves her apartment (she can see sunsets), the food, and the movie nights.
My family tries to go for dinner once a week and from what I ve seen the facilities are well kept and the staff is A+.
It s unfortunate there are so many negative reviews having either no explanation or based off a single negative interaction. If you re considering Cascades for either yourself or a loved one I highly encourage you to come check it out for yourself.
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