Casas adobes post acute rehab center Review

Therapy is conscientious, listens to what I have to say and includes me in the process of my recovery. They are on time and are great at explaining what we are doing and why. I started at only being able to lift 3 lb weights and am now up to 5 lb weights. They are able to add the human touch to rehab and it puts me at ease. They had me on one hall while they waited for my covid results then I was able to come off that hall after changing halls I was able to use real metal utensils and glass plates. The food is great too. The techs, aids and nurses have been good. Sometimes I know they are busy and I can t be the center of attention all the time but it has taught me patience. My only complaint is that it s hard to move around in bed without messing up all the sheets. All in all it s been a pleasant stay. Activities and Social services has been great as well and they have a lot of resources available.

I had one negative experience with someone that seemed like they didnt want to be here, but aside from that I have enjoyed my week and a half stay. The food has been excellent. Eggs are a little funky but everything else has been great. Very nice nurses and overall it s been a positive experience. Being here definitely has made it easier on my wife as far as being able to go home in a healthier state.

I wish that I could give this facility negative stars. This place only wants your loved ones money and could care less about them. Patty is an absolute bully and should immediately be fired. From telling my family that we don t come enough (there s at least 1-2 of us there every day) to blocking paperwork allowing us to transfer my grandfather. Paperwork is constantly lost and all questions about care are deflected. You want your loved one showered and shaved? Better do it yourself because they don t care. Want them out of bed for the day? Better do it yourself because they ll leave them in bed all day allowing them to soil themselves. My grandfather had a catheter and pulled it out, they just cleaned him up and allowed an infection to form. These people only care about money and will lie to your face while insulting your whole family. They do not offer one on one care but will say they do. They take forever to respond to a call button and are visibly upset about being inconvenienced . My family has expressed concerns regarding the level of care and have just been told they don t know what they are talking about. Have power of attorney of your loved one? DOESN T MATTER HERE. They refuse to acknowledge the forms making this difficult process even harder and more stressful. 10/10 Do not recommend and if your loved one is here may God have mercy on them because the staff won t. As for the responses on the other reviews I will NOT be contacting William (who is this person?) Maybe this facility should address concerns as they arise in person instead of asking them to contact a fictional person.

EDIT: Why would I go in to voice my concerns after this facility continuously has told me that they don t matter? You guys messed up transport as well as medication and no one cared before so why do you now? Because I wrote a review? DO BETTER.

Poor patients I feel for them as the business office manager is a bully. She uses intimidation tactics and harassment and threat to call the police or adult protective services on them to collect from poor patients that are elderly and have no more thereby scaring them. When in reality adult protective services should be called on her. That women seems to be bitter and unhappy.

This place has patients helping and providing more care towards fellow patients than the staff them selfs

I ve enjoyed everything here. Except the food is pretty bland. Would recommend if need be.

I have my loved one as a patient in the this facility. The director of nurisng at this facility dismisses patient and family concerns and complaints questioning families and patients in such manner to deflect the importance of issues despite missing documentation to support that care has been rendered. Issues are sweeped under the rug often. I have spoken to different family members who have patients there and they have the same issue with her. We families and patients do observe and listen. Maybe if she would apply herself to do her job, instead of treating her place of employment as a social club and to support her chain smoking habit with her buddies there on company time, the care would improve greatly. Attitude is everything, can you sell your attitude?? Definitely not to me. I don t think you can overcome that and this is why she should be replaced because she is bad for business and on the wrong seat on the wrong bus. As a director of nurisng she should set an example, and she hasn t and this is why certain individuals there carry themselves in an unprofessional manner and get away with that behavior and why the facility runs loose. So if anyone at the cooperate level reads this and care about that building, something should be done immediately.

Casas Adobes has made some amazing changes. Medicare 5 Star Rating. They have private remolded rooms. The Therapy staff is one of the best I have ever seen. There is longevity with management staff and the staff doing patient care. If you are looking for Therapy for a short time or looking for a place to call home, Casas Adobes welcomes you.

Staff are very warm and friendly I have no complaints the 3 years has been outstanding. I do dislike some of the agencies.

Takes some time to answer call lights and don t have ice cream as available as the hospital, but overall the stay has been good here and the nurses are friendly.

As soon as my husband got to Casas Adobes, I received a call back from nursing and the therapy director about his status and plan of care which made me feel comfortable with leaving him there and not being able to visit. My husband also told me that he was pleased with the care and the food too!

These people get reviews erased, but crickets when people speak up and speak the truth. I ve been following this feed. The administrator there has no backbone and is runned by his shenanigans. Yes go ahead and get this erased. Us family members hear and know more than you think to include that wicked business office manager.

Best place there is! All the people have been really nice to be here.

Excellent care in a friendly family like atmosphere. The physical therapy and occupational therapy staff did an excellent job of getting me back to where I am stronger now than I was before I went into the hospital. My nurse call button was always answered very quickly even during shift changes. The facilities are modern and very clean.
The food was very good and the meals were very nutritious.
I highly recommend Casa Adobes Post Acute Rehabilitation Center to anyone needing rehabilitation after being discharged from the hospital.

Terrible place DO NOT PUT YOUR LOVED ONES AT THIS PLACE my mother came in to regain strenght and went back to hospital placed in ICU. Dont trust this place staff is lazy do the very least possible they sit around and listen to patients yell out for help would give this place 0 stars if i could its a shame this place is open ***Needs to be shut down**

Annie that is awesome to point the therapy is wonderful at Casas Adobes. If you like it so much there, you can possibly stay if you have long term care insurance and if not just ask your friendly social worker to file an ALTCS application for you and they could keep you there ALTCS pending, this is what they did to help my mother there. I notice you didn t point out the poor nursing department and with reason. Those poor stressed nursing staff members have such an awful leader; Unfortunately, can t say the same about some other management members there either and that s probably why you didn t mention the poor nursing department. You see, it is of real concern when the nursing director doesn t lead by example and we ll just leave it at that. But all in all we loved it there, until we met with the business office manager who was horrible trying to threaten us to collect my mother s copay.

very nice building. But from hearing from visiting my mother hearing from the staff unhappiness, need to bring in UNION so everything runs smoothly and improve working conditions.

A Lot of good people work here. Without caring people you don't get better and the people here are so helpful and very good at their jobs.

Casas has an awesome team with a caring and dedicated staff. The building is clean, folks are friendly, the activities keep people engaged and the food is great. I am in several facilities through out Tucson. I would have no problems recommending this building to place your loved ones.