4 years ago
Stole my money. After I called the cancel. On my c...
Stole my money. After I called the cancel. On my call I ask to cancel and review the call. They used reviewing the call to keep my policy open. Now, O am debating with BBB about getting my money back. I told the rep initially to keep the start up cost but, cancel my contract. Within the 30 day window. My 2004 Volvo S80 was going to cost over $15,000. Pointless to have Car Shield. Thinking it was cancelled and over, 4 months later they charge my credit card, stating I did not cancel, where is my confirmation code, which was not provided. So, I had to cancel again, and was threatened a $50 cancellation fee on top of the almost $200 they refuse to return. This program is a scam and best fits newer cars, unless you are rich. They say they will get the cost lowered for stuff not covered, but if your car is foreign or newer, the cost will be left with you.
Do not buy this product, as they have scammed others. They are on the BBB website and lost. Now, I am fighting with them to return my money. Yet, they are a multi-million dollar Corp. Always stepping on the little guys. For now.
Thanks for the horrible service and lesson learned. Please be advised, the management sucks and they base calls on what is written by the agent. Which, could be false. Management is HORRIBLE and rude, sad world we live in.