Cardea Health Solutions Reviews

I am impressed with the level of professionalism and care provided by Cardea Health Solutions. Their staff is knowledgeable and always ready to assist. 🌟

I appreciate the service provided by Cardea Health Solutions. The staff was professional and knowledgeable, and they addressed all of my healthcare needs. I would definitely recommend them.

I had an average experience with Cardea Health Solutions. The service was alright, and the staff was decent. However, there were some issues with the billing process that took a while to resolve. Overall, it was an okay experience.

The service provided by Cardea Health Solutions was top-notch. The staff was friendly and attentive, and they made sure all my healthcare needs were met. I would highly recommend their services.

I had a mixed experience with this company. While some aspects of their service were great, such as their prompt response times and helpful advice, there were also some issues that I encountered. The billing process was a bit confusing, and it took longer than expected to resolve the problem. However, overall, I would still recommend Cardea Health Solutions.

I would like to express my gratitude to Cardea Health Solutions for the exceptional service I received. The staff went above and beyond to ensure that all my healthcare needs were met. 👏

I had a decent experience with Cardea Health Solutions. The staff was friendly and helpful. The only issue I had was with the billing process, which took a bit longer to resolve than expected. Overall, it was a satisfactory experience.

The service provided by Cardea Health Solutions was great. The staff were friendly and knowledgeable, and they addressed all of my concerns. I would highly recommend their services to others.

👍 Cardea Health Solutions exceeded my expectations. The team was extremely helpful and efficient in addressing my healthcare needs. I'm very satisfied with their services.

The service provided was excellent. The staff was professional and attentive to my needs. I appreciate the personalized care I received from Cardea Health Solutions.

Cardea Health Solutions has been a lifesaver for me. The staff is caring and attentive, and they provide excellent healthcare services. I am extremely satisfied with their service.

Cardea doesn't represent professional value or customer interest. The portal was designed to avoid gatherings at the home office and a smooth transition for claims. I was able to submit several claims online through the portal and within that time frame no-one from claims department thought to call or email us to inform us that the claims will not be honoured and was done incorrectly on the portal. After months of seeing on the status bar that the claim was "PAID" I called to follow up and was connected with Natasha who refused to discuss anything with me , she was extremely rude on the phone. Was able to connect with another employee Sheetal Boodram - who walked me through the entire process. She is what an exemplar employee is- she took the time to skillfully explain each area when filling out a claim and the policy of the company that she represents. Every instruction was documented on email and copied to my husband the insured. The last email was copied to her manager Ms Paulesca Romany who lacked professionalism to the highest level. She was unwilling to help me with going forward with future claims and past claims, exhibited no empathy or desire to go forward with future issues that were raised. Commented on a phone call to me that the employee who refused to help me was "doing their job" while the empIoyee who assisted me was "breaking protocol" . Thats when I decided to take this matter to the Director Mr Raphael , who listened to the entirety of my concerns hence my follow up and told me he's not discussing anything about my health concerns to me over the phone. Even though I offered to answer any security question that validate it was myself. Mr Raphael also admitted that he was in a position to pull up my file but declined to discuss my file over the phone.He lacked all empathy in the situation , didn't offer any advice going forward other that I should call HR. With that being said he denied me his email so that I can approach HR and have everyone on the same page. I did ask him at the end of my conversation where is the empty in mental health and he never responded..
This is not the insurance company that I wish to continue my business and will not have this company or people represent my health concerns.
Going forward this is probably why they only have a short review on their website. I wish Cardea well with future business and educated staff. I gave a one star rating towards the staff that helped me Sheetal Boodram.
MR