Car Server S.p.A. Reviews

incorrect, three months behind a car I had left my name and number to be contacted, I understand the covid emergency, but since the beginning of May they have never responded to emails and phone calls, (they knew that I was extremely interested in the car in question), I found another x case where the operator informs me that the employees sn in smartworking and to communicate via email, but never received a reply there too, just by chance the announcement of the car disappears on June 10 ... I would have liked at least an answer so as to orient myself on other things and not wait in vain for 3 months

I confirm what has already been written by others, available and reachable only at the time of sale .. for other small problems only little professionalism, zero competence, zero answers and arrogance. Changed supplier for new cars added to the company fleet

Great staff and great service a little 'less about the choice of the car in place

be careful the actual cost is much higher than the estimate. they use a thousand tricks and quibbles. demand the return of a car without wear. and they charge you the difference between new car and used car. buy the car and if there is no liquidity take it used. think about it

Sellers to avoid, the thrift "hanas S." She tells us to contact him in the afternoon (to confirm) and then not answer the phone or messages until 18.50, when she calmly tells us that she has already sold the car. This impropriety is not acceptable and gives the company bad publicity. Avoid these sellers

not recommended, I changed renter, I'm not here to explain my experience but fairness is another thing

Poor service when returning the car! Made an incredible and oversized charge for normal wear and tear after three years of careful use, appealing to experts and any other form to avoid a simple comparison.

Car Server now the top of the medium / long term rental for companies

Once delivered the car goodbye ....... and 'for months that we await an answer ...... non-existent customer support, hours and hours on the phone waiting

If you have the time and desire to call and wait for them to respond, it's the ideal company. If you need a simpler and more practical rental, leave it alone.

Very good, very educated, 100% available. Top quality service

Total disappointment, in Maranello after half an hour standing to wait for their comfortable phone, I hear you say, I have to let you hear what they want. Reggio Emilia sent mail, called many times, never ever considered. Zero!!!

Extremely negative experience on return. They charge, after their part-time expertise, non-existent damage to rebuild the car again ... think well before judging their estimate as convenient, because in the end there will be this hidden cost. For the rest, over the years they have become confusing, no one knows where to turn, they bounce from one operator to another ... if the NLT must be a simplification, I'm happy to be back in possession of the car.

Available and accessible only at the time of sale .. When you need you have to do the prayers to contact them !! Happy to purchase Dell cars. Disappointed for the availability to customers .. Never an answer .. now nothing!

I entered into a long-term rental contract on 28/08/2019, as of today 03/02/2020 they have not yet delivered the car to me. Definitely last experience with them.

I stayed at 10:30 on foot due to a broken pipe resulting in that at 16:00 after phoning 10 times for assistance I was only able to get the tow truck. The solution I had to take and rent a car from the mechanic at the modest cost of 200 euros for 2 days to return to the office and then go and collect the car even if the replacement car was included in the price!

I decided to rent a car because it seemed to me that it had a whole series of advantageous guarantees, one of which was to avoid annual spending peaks due to insurance etc.
Instead, after two years that I own the car (and I still have 39 installments to pay) I realize that it has absolutely nothing advantageous.
The small maintenance on the car is all paid for but when it comes to small accidents, such as just bumping into someone, the bill becomes very high. Pay attention to the signing of the contract because the sellers will list you many good positive things but do not fall for it.
They tell you that you have two change wheels in 5 years but they don't make it clear that you don't pay them only if they are naturally worn tires. I punctured two tires and I must have included them in the monthly payment, instead I paid 500 euros each (when a tire if you're okay with a quarter) because they consider it as damage to the car and make you pay the penalty of the kasko .
At the end of the year, pay attention to the balance because for every additional km you do there is a pre-established amount to pay (and so far it can be) but the problem is that if you have 1000 euros to pay you cannot pay them in installments.
I found myself in a month removed directly from the almost 2000 euro counter. So we are not there, having a low monthly payment what does it cost to pay in installments by facilitating customers?
Moral of the story buy a car of your own that you can manage it as you see fit and not have the anxiety of paying extra km and expenses where they fuck you money by always making you pay 500 euros of kasko charge.
Do a 150 euro damage pay for those and you're good to go.
Not recommended as a service and as a treatment to people. Too bad because it could have been a good way to revolutionize the car market but it is true that where you save in the end you spend more!

So many beautiful words, promises and when you return the car they want it as when it was given to you by making a salty bill of even very small damages making you pay as repainting even small scratches to the transparent paint which instead are eliminated only by passing the body polish. Avoid like the plague ...

beware of the final rip off. we propose a class action by relying on a consumer association

Very bad experience, after having repeatedly explained a mixup with a pneumatic continue to give me the false and to want to pay the penalty, very arrogantly, probably last experience with them.

"The phone does not exist for them, it rings empty for hours"