Capsis Hotels Thessaloniki - Heraklion Review

I really liked the hotel's good location cleanliness and the orderly rooms deserve 5 stars The staff is great all of them will be positive if I come back again I will be here just boasting just keep on going

I was very disappointed by the service The lobby was not air conditioned for every room Personal air conditioner on the first day did not work Corrected at night The food is good The workers are not aware of the importance of the service The guest do not like the Israelis We arrived from the flight at 11 AM We stored the suitcase in the room Bell Boy behaved rudely. Pushing my American son astounded by my request to take towels for a walk and I was confirmed by the clerk who recorded the rooms and the owners came down with towels and another clerk screamed from the counter what he took towels and the clerk told him that his wife had recorded. A really humiliating attitude towards Israelis does not recommend this hotel

Very noisy k definitely needs refurbishment. Nice breakfast ...

I didn't even stay here. I spent 2 hours trying to find a place to print off a one page e-ticket for my flight the next day, after finding an open internet cafe, they couldn't help me, because their printer was out of ink. So I asked where I could go, and they told me to ask the Hilton hotel. So I went in, and they didn't have a printer, so they couldn't help me, and told me to go to Capsis. I went in to Capsis, and the front desk staff asked me what room I was in. I am not a lier, so I told them I didn't have a room. They then refused to print a 1 page document! I was willing to pay for it, I just needed to get it printed! It wasn't like I went there first! I was able to go to the Egnatia hotel and get it printed off at least.

Reliable staff. The spaces need renovation. Moderate location

Although very nice is worth its money and only central parking only is one issue

Good hotel in the city center near Piazza Aristotele what to say? Good

Lovely hotel with clean rooms and rooms. The host in the afternoon who greeted us was extremely helpful and welcoming, we felt joy and the absolute meaning of the hospitality. George at the reception was great as were the ladies. Located very close to the center

Good service, delicious food, there is a rooftop pool, a 15-minute walk from the hotel promenade.

The rooms were not arranged and the layout was not like a 4 star hotel. But other parts of the hotel were good.

Good location. Inside the hotel rooms are clean but there are many mosquitoes.

The hotel is not very big, but very close to tourist attractions, museums, department stores. Makes traveling convenient

Service not very good. We arrived and the soap in the bathroom was over. Last day they took the bath mat and they did not replace it.

I found the warmth of my house here I just wanted to thank them for a wonderful hotel

Clean, neat. Breakfast and dinner with tasty and diverse food. Friendly employees.

A name and a story for the well-known hospitality of Thessaloniki !!! Flawlessly trained staff, very helpful children at the reception, spotless and comfortable rooms at very affordable prices! The breakfast in the buffet is delicious! Good Jobs in the historic hotel of Thessaloniki!

A very good hotel with parking. Very warm and friendly staff.. I didn't taste the breakfast but after what I read about that I will taste it tomorrow ;-)

KARETUR IZMIR - BALKAN TOURS THANKS TO THE THESSALONIAN CAPSIS HOTEL ... HAPPY ...

Noise, older furniture, little food, a little unwelcome.

Not so expensive, easy to the train station and busses

Highly functional and top perfect service and everything is very clean

It is a pretty good hotel the breakfast is great but the evening is not so nice. Very polite staff

Great variety at breakfast. Room comfortable. A small trouble in the rooms on the bus.

great breakfast buffet, skilled and friendly personnel, very clean rooms, good location for weekend visit

Excellent hotel. Attentive staff. Covid19 rules very well respected

I would come back just for the breakfast. Totally worth it.

Great location, nice pool on the roof, service is great and you get a mobile phone in each room with free international calls and web access!

One of the old and well know hotels of Thessaloniki.
A lot of conferences are held there too.

Good situation to visit Thessaloniki on foot. Big establishment but efficient service: paid parking in the basement but very reasonable price. Number of insufficient elevators: we end up on the stairs. The rooms are clean and the bedding is good.

THERE IS NO FREE PARKING INCLUDED, WARM ROOMS NEED BAD SOME RESTORATION.

Decent hotel cleanliness leaves something to be desired ...

A reasonable hotel, standard room 7, good food 8, suffered from lack of air conditioning in the lobby and dining room. The hotel is central and close to the city's main attractions 9. Overall a score of 7.5

It was a fun to return from the capsis to the corner.

Very good and clean hotel. Down town. Good humor. !! Polite personnel !!!

A friendly and friendly staff. 10 minutes walk from the city center. Nice and well maintained hotel. net. The area has a grocery store + a nice cafe. Excellent value for money. The hotel environment is neglected.

Exceptional hotel, close to all kind service, I really enjoyed the hotel.

In the center of Thessaloniki near the station. At the end of the Bus a gem of Thessaloniki.

Good value. The beds were a tad uncomfortable. The rooftop pool and bar is beautiful, and the massages in the gym and spa area were fantastic.

The rooms are luxurious, the prices are good, the spa is nice to try as well! The staff is friendly and helpful!
I loved it and would come again!

Excellent value for money! Modern rooms! Variety in the breakfast

This is a 2-3 star hotel, at best. Definitely not a 4 star!!!!

Rooms are very dated, aircon was not consistent amongst the different rooms which our friends and we used, didn t change drinking cups or vacuumed any of the days we were there. Shower had no screen, so the entire bathroom flooded every time we used it.

The only good thing was the breakfast buffet, that s why I ve left 2 stars instead of one.

The 4 star in Thessaloniki is a beautiful big city hotel.

Excellent hotel.
The service is good and courteous.
The hotel is centrally located.
You can reach restaurants, taverns, the sea. To the market on foot or by taxi for four euros
The breakfast is very rich and very tasty.
The rooms are clean and spacious.
Overall highly recommended.

Rooms old, moderate cleanliness, no sound insulation.

An unacceptable hotel smelled of roomy bed and awkward bedding and a pillow that you couldn't sleep on because you had no feathers inside.

The hotel is very old, the price is very expensive compared to these rooms

Very clean hotel. The room is basic. Good breakfast. A short drive from downtown or a 15-minute walk. Friendly service staff

A central and 4-star hotel. The most amazing thing is that there are not even 7-star hotels, a mobile phone to make calls to the world !!! And for free !!! Allows travelers to connect with a number of rooms, the hotel, the city, and all the mobile phones and stationary in the world !! Excellent service. Good breakfast. Good reception, good room cleanliness

Nice hotel. Friendly staff. My room was small but not outdated

A charming hotel and a welcoming staff and a wonderful breakfast

Very large tour hotel, the breakfasts were crowded and not overly noisy.But the center, clean, staff polite, breakfast nice, internet powerless.

Nice hotel, close to the center, a bit outdated, air conditioner in every room, old and old furniture in the rooms, small shower, very good breakfast, dinner is also not bad, the service is good,

Great hotel, one of the best breaksfast I had in my travelling around Greece. Very friendly people in an art enviroment. I did enjoy walking around the main lobby enjoying the paintings.