4 years ago
Capital City provided catering for our reception b...
Capital City provided catering for our reception back on October 27th 2017. We had our reception at Stone River & because of their contract we were limited on which cater we could use. Well I read the reviews for Capital City & LeeAnn was recieving a lot of praise for her outstanding work & delicous food. We were looking forward to working with her. Well needless to say we didn t receive the great customer service that others spoke of. There were several times we had to contact Stone River to get LeeAnn to return our phone calls or even respond to our emails. I was over them & wished we had other options. We would have had to pay them 1500 dollars to not use them due to their contract with Stone River so we were stuck. The food alone with the customer service was HORRIBLE. It literally changed the whole mood of our reception. The rice was undercooked some of the chicken & pork chops were dry. We voiced our concerns about the rice immediately but the lady left in charge told LeeAnn there were so complaints. Lies!!. Then we were told they would refund us for the rice we recieved a check for a $167.35 mind you our total invoice was over 3 thousand dollars. When I spoke with the owner, I let him know the check was an insult, so we later received a check for an additional 220 dollars, for a grand total of 387.35. Pretty pitiful if you ask me. We will never use this company again nor will we refer them. LeeAnn was absolutely Horrible. I m still trying to figure out why we didn t receive this same hospitality as her other clients. Maybe our check wasn t big enough.