Canon Belgium NV Reviews

CANON clearly adheres to the principle of planned obsolescence. Our architectural firm ordered a large format printer four and a half years ago, which we have used reasonably efficiently. Three weeks ago the motherboard gave up the ghost, forcing us, given the very high cost of repairs, to buy a new printer. As we strive to limit the impact of our projects on the planet's resources, it seems that this mindset is far removed from that of this brand. The loss of this essential tool for our work forced us to replace it, hoping that it does not slam again. The price of the 5-year warranty is that of the purchase cost of the device, this obsolescence therefore seems to be confirmed by the company's commercial policy.
A dirty cost ...

Even 1 star is too much. After less than half a year, my device no longer works. (Canon Pixma MG5752). The leaf supply often caused malfunctions from the start and now no longer works. They do not have replacement devices. As a graphic designer I have been without a printer for a few weeks now. This is undoubtedly the last time I bought something from Canon.

I now have a MP490 printer canon with ink cartridge 512 & 513.
I understand that they no longer make this printer and want an alternative to the printer to use on my ink cartridges.

since we rent a new printer / copier / scanner everything is going wrong. Unclear invoices, orders that arrive at the wrong address. And the best thing is that I have been waiting for the repayment of a credit note since the beginning of March. Talk about good service ..

I don't have much experience with CANON, because I have
a CANON POWER SHOT A470 camera and one
Canon Selphy cp 810 I have an email 3 days ago
sent for a manual booklet there mine
has been lost during a move, CANON SELPHY cp810 have to date
I have not yet received a reply (where is that good one
servis A: U: B)

Cousins

Een schande - Really terrible - it's total disgust !!! I have a printer MG2450 - and received the info that my ink absorber pads were full. Cannot find on the canon site how to change this. A good German video on youtube is however available. Only impossible to clean the pads - they tear so much they are full !! (not received notifications from my printer before). I've been trying to find where to buy it for 3 days. Help ZERO at Canon - I am sent from one number to another ("I transfer you") - to return to the starting point - and no matter who I have on the phone, nobody knows what I'm talking about! !!! No concrete response by e-mail except to contact the stores that sell printer canon (and who all respond: we don't know what it is ", Bravo customer service !! And that's how we consume and how we push to buy new equipment - when you just have to replace a "pad" !! (and the star, you have to put it, otherwise you can't even post !!!!)

Hyper disappointed second device in 4 years and each time the warranty slightly exceeded, error 03 each time, very expensive to repair.2000 euros in total in the trash !!!!! Canon is the last time

Super service and great products for printers and multifunctionals

I bought a canon TS5050 printer. This has turned out to be a bad buy of size. This device is very difficult to install in a network. It is too complicated for the ordinary user and questions for help or explanation are not answered or inadequately. Too bad for that company.

Ordering a white Canon 100D camera. Satisfied with the product but the after-sales service provided by Canon Belgium was catastrophic. Many hours lost and the feeling that the customer is just a number. I will go to the competition for my next purchase.

Top products for photography purposes. Just a pity that after such expensive purchases you still have to pay at their repair center in Bergen op Zoom to have your sensor cleaned, while a few years ago this could be done free of charge as a cps member.

Order did not arrive, after having to call twice for the same problem it was "solved". On the day that it finally has to arrive (2 weeks after the original date) I receive an email that they no longer have the product in stock and may try to order it back in a few days.

I wanted to scan a document on my Pixma MG3650 from my laptop, I gave up the installation of drivers after 3:30 of hell computing. For the instal softs, they are really at the top those there ...