My friend and I visited on a Wednesday around noon...
My friend and I visited on a Wednesday around noon--this was a first time visit for both of us. The place was pretty busy and our wait for a table was around 10 minutes, but that was just from our watch as no one acknowledged us when we walked in.
We were finally seated and given menus by a nice gentleman. I was excited to see they had a Muffuletta on the menu as I they are hard to find in the area.
A few minutes later our server, Natalie, comes over with two waters and asks us if we wanted to order other drinks. I ordered a Banana Macchiato and my friend ordered Iced Tea. Our drinks were brought over by another lady. We then didn't see our server for at least 15 minutes. When she finally came to our table, she apologized and took our order--I ordered the Muffuletta with no swiss cheese (it comes with swiss and provolone) and my friend ordered the falafel Bahn Mi. Food took at least 25 minutes to come out. My Muffuletta had NO cheese. We also had no napkins or utensils. When Natalie finally came back to the table, I brought this to her attention. She apologized and said she must've mistakenly told the kitchen no cheese, instead of no SWISS cheese. She said she would take it off of the bill. Ok, fine. The sandwich was decent as was the falafel. Then she brought napkins and no utensils. SMH
When we got our bill there were no prices for our drinks--but the drinks seemed to be added to food price (at least my friend's was-see pic). My friend's Bahn Mi was listed as $14 on the menu but the receipt lists $17. And she didn't take my sandwich off, she took her employee discount of 25% off???
Our server was just terrible and the way she finagled the receipt was unprofessional. We won't be back.
