I recently worked with a research and development ...
I recently worked with a research and development company based in Cambridge for a project. I found their website to be informative and easy to navigate, providing detailed information about their services and expertise. However, I must say that my overall experience was average. While the company displayed professionalism and delivered the project on time, I felt that the level of personalization and attention to detail could have been better. Communication was not as prompt as I expected, and I had to follow up multiple times for updates. Additionally, I found their pricing to be on the higher side compared to other similar companies in the market. Nonetheless, the quality of work delivered was satisfactory, and the team was knowledgeable and skilled. With some improvements in communication and pricing, I believe they can provide a better customer experience.
