Cambridge housing authority Review

the front desk staff was very unprofessional, I came in signed my name in the book and took a seat as I listed to the 3 females gossip about a mutual friend that was in a domestic violence situation. 20 mins after my appointment time one looked up an said "ma'am do you have an appointment"

The waiting list took forever and the person working on the waiting list is (I will say a guy always answers the phone)not professional and he didn t want to wait till you finished your questions always hung up the phone while I am talking.the housing authority needs to fix this

Over the course of the past 29 years, I have had good success with the Cambridge Housing Authority.

Over the course of the past 2-plus years, I have had great success with their inspection contractors/company - McCright and Associates.

A housing building in cambridge sent me here for application fill out. As soon as you arrive see angry not Willig to help and tells you is not application to be fill out there. Suck!!! Descrimination.

I miss Cambridge & everyone at the housing authority was so amazing especially Mrs Lynne Tyree she was a blessing to my daughter & I. The staff there is awesome. I made some wrong decision on my part which I pray I get another chance at but I love the way how the staff reached out & helped me. For that I'll always be grateful!! Thanks Cambridge Housing Authority!!

I was told I was getting an apt brought in all my paperwork was supposed to be moved in my September. I have a 22 month old daughter and I am homeless it is now almost November 1st I've been told people will get back to me and they haven't and that I would be in on October 1st then the 15th now we are well passed that and I am just being ignored if I said what I really think I would be called all kinds of negative things that I am not but this is out if my hands now I've done everything I needed to do. The mess up is on thier end now and I'm just being ignored. Way to help a family in need!!!

The staff at CHA are knowledgeable in general, they do know their stuff, please don t get me wrong. I really do feel horrible for giving them 3 stars instead of 5, but must because of ongoing issues. The one long running issue is that they seem to conveniently lose and/or misplace paperwork every time I turn around. Even better is being accused of not sending in said paperwork in the first place, when in reality, I did send it in. Such issues have notoriously held up the recertification process multiple times, as well as when wanting to move. Not everyone has all the time that they do, to keep redundantly sending them paperwork to the point that they ask you to stop because they can t keep your file straight. Sometimes, the tenant is better at keeping tabs on paperwork instead of them.

Front desk staff was highly unprofessional. I experienced sexism. Upon arriving, i waited for the gentleman In front of me to sign in. One of the 3 females that sat at the desk greeted him and asked if he had an appointment, she then called the person he had a appointment with to let them know he arrived. When it was my turn, I said hello, signed the book and proceeded to take a seat assuming she just couldn't read his writing so that's why she asked him those questions. 15-20 min went by, I was forced to listen to raunchy music and the 3 of them gossip about an associate of theirs, until one of them decides to ask.... "Ma'am do you have an appointment". I once paid a $60 fee for being late to a recert appointment, but this time I came on time, and still got seen late, because " 3" front desk staff cared more about chatting than doing their jobs. 7/3/18 1:26pm

Well the door was locked, i couldnt get in. Thank goodness a young woman was going in so i explained how i needed to drop off my CHA Recertification. I asked her to make sure it got Weimon Chi. She said no problem. She was very nice. I believe her name was Stacy...not sure. Anyway it all worked out, for which im extemely grateful!

Thank you,
Katherine Lydon