I recently had a large move completed between New York and Georgia. The movers were professional, courteous and knowledgeable. I had many paintings, designer furniture pieces and family heirlooms. Everything got there in one piece and would definitely use again.
I used Cadogan Tate for a big, cross-Atlantic move with furniture storage. They:
double billed me on multiple occasions
have team change-overs constantly. I have lost track of the high number of people who have been my contact over the months
told me I would need 10 hours (and would need to pay for waiting time) for my move in, but the team did it in 3
broke one of my dining room chairs and actively discouraged me for filing a claim on the full value insurance I'd purchased
always need to be prompted to return a phone call or email. I have had to request nearly everything (except the initial sale) twice or three times to get things done
The guys who actually packed & moved things in & out of my house/s were great... but none of them are actually Cadogan Tate employees.
EDIT: Management has just said they have no record of my move and that this is a malicious review. Another example of incompetence - photo of my last invoice attached. AND NO, I am not calling you to discuss my review. You had nearly a year to listen to my complaints while I was paying you every month and you never took me seriously then.
Great people to work with. Highly responsible and reliable. Thanks.
Service: Local move
I used Cadogan Tate for a home move in NYC (They sent 10-12 movers), it was the worst move of my life the workers were very unprofessional (I had to ask them not to smoke marijuana cigarettes in front of my building multiple times throughout the day), many items were broken during the move and I've tried on multiple occasions to contact the company and was cursed off by one of the managers named Louis. I can also see that all the 5 star reviews below came from people who work at the company. (I was provided a list of first and last names for access into the building and recognize faces)
Used Cadogan Tate as recommend by my decorator for logistics and deliveries. They were good as far as the move but forgot items many times causing them to make extra trips and charge extra month. Also their pricing is not transparent and they are huge rip off. Sent bills for tens of thousand of dollars after everything completed without telling pricing up front and getting approvals. I then negotiated a final payment with them and then after they continue to send me additional bills for thousands of dollars. I do not recommend you ever use them. They are very shady with their billing practices.
Service: Packing / unpacking
Could the works will treat you like family...from the works in the office n the warehouse to the Truckers..
Professional and clean work. Appreciate also that they are ahead of schedule and every employee I dealt with was professional and prompt
Been a working for this company for the past 10 years, absolutely a wonderful place to work for.
The worst warehouse... just to drop off one chair they make you wait so much time, is like they don't care.
cadogantate.com
