About Bus users
Bus Users: Championing the Rights of Bus and Coach Users
Bus travel is an essential mode of transportation for millions of people worldwide. It is a cost-effective, eco-friendly, and convenient way to get around cities and towns. However, despite its many benefits, bus travel has faced several challenges over the years. These include issues such as poor service quality, lack of accessibility, and inadequate infrastructure.
This is where Bus Users comes in. Founded in 1984, Bus Users is a non-profit organization that champions the rights of bus and coach users across the UK. The organization's primary goal is to make bus travel a viable choice for all by working with stakeholders to improve service quality, accessibility, and infrastructure.
Bus Users' mission statement reads: "We believe that everyone should have access to affordable public transport that meets their needs. We work with passengers, operators, local authorities and government to ensure that this happens."
The organization achieves its goals through various initiatives such as research studies on passenger satisfaction levels; lobbying for better funding for public transport; providing advice on how to improve services; promoting sustainable transport options; among others.
One of Bus User's most significant achievements was securing a £30 million investment from the UK government in 2019 towards improving bus services across England. This funding will go towards supporting local authorities in delivering better services such as more frequent buses during peak hours or extending routes into rural areas.
Another notable initiative by Bus Users was their "Access All Areas" campaign launched in 2018 aimed at improving accessibility on buses for disabled passengers. The campaign called on operators to provide better training for drivers on how best to assist disabled passengers when boarding or alighting from buses.
Bus Users also provides support services such as a helpline where passengers can report any issues they face while using public transport or seek advice on how best to plan their journeys using available resources.
In conclusion,
Bus Users plays an essential role in advocating for the rights of bus and coach users across the UK. The organization's efforts have led to significant improvements in service quality, accessibility, and infrastructure. With their continued work, Bus Users is helping to make bus travel a viable choice for all.