I recently hired an electrical company to fix some...
I recently hired an electrical company to fix some wiring issues in my house, and I came across burtnerelectric.com. Overall, my experience with the company was average. The technicians did an adequate job fixing the problem, but I felt that the service lacked a personal touch. The customer service representatives I spoke to were polite, but they didn't go above and beyond to ensure my satisfaction. The website itself was easy to navigate and provided detailed information about the services offered. However, I would have appreciated more transparency regarding pricing and any additional charges that may arise. The technicians arrived on time and were professional throughout the process, but I personally expected a bit more attention to detail. In conclusion, burtnerelectric.com is an average electrical company with room for improvement in terms of customer service and attention to detail.