4 years ago
I agree with Gregory Holmes....first time in the g...
I agree with Gregory Holmes....first time in the gym, my son had an accident from the trampoline when he enthusiastically went on it but teenage staff didn t bother to stop him to come back to give instructions. Because the trampoline had no barriers and my son did not know how to get off, got off on the wrong side of the trampoline and fell face down on their 1 inch styrofoam mat. I was still there to see the whole incident and I was in shock. I ran to my son, yelled for help as he was twitching and eyes were rolling up. Staff were to say the least, lacks the emergency response procedure. They were not quick to make an appropriate decision to amend the situation. I asked to call the ambulance which I paid for. Facility only reimbursed the day fee for using the gym. But thank God , my son was okay. I called the city to complain but there are no appropriate office for this type of private childcare facility. City don t regard this type as legit childcare facility. Complains didn t go far. As of the facility, not sure if they made changes but as of my son, it was a nightmare as he stopped pursuing being a gymnast.