Bucks county water & sewer authority Review

About Bucks county water & sewer authority

Bucks County Water & Sewer Authority: Providing Safe and Reliable Water and Wastewater Services

Bucks County Water & Sewer Authority (BCWSA) is a public utility company that provides safe and reliable water and wastewater services to the residents of Bucks County, Pennsylvania. Established in 1961, BCWSA has been serving the community for over 60 years with its commitment to providing high-quality water and wastewater services.

BCWSA's mission is to provide safe, reliable, cost-effective water supply and wastewater treatment services to its customers while protecting public health, promoting environmental stewardship, and supporting economic growth. The company operates under the guidance of a board of directors appointed by the Bucks County Commissioners.

Water Services

BCWSA's water system serves over 100,000 customers in Bucks County through a network of more than 1,500 miles of pipeline. The company sources its water from two surface reservoirs - Lake Galena Reservoir in New Britain Township and Nockamixon State Park Reservoir in Bedminster Township - which are treated at two state-of-the-art treatment plants before being distributed to customers.

The company's water treatment process includes coagulation/flocculation/sedimentation/filtration/ disinfection processes that ensure that the drinking water meets or exceeds all federal Safe Drinking Water Act standards. BCWSA also conducts regular testing on its drinking water supply to ensure it remains safe for consumption.

Wastewater Services

BCWSA's wastewater system serves over 70,000 customers in Bucks County through a network of more than 1,200 miles of pipeline. The company operates three advanced wastewater treatment plants located in Bristol Township (Bristol Plant), Middletown Township (Middletown Plant), and Warminster Township (Warminster Plant).

The company's advanced wastewater treatment process includes primary clarification/biological nutrient removal/secondary clarification/disinfection processes that ensure that the treated wastewater meets or exceeds all federal Clean Water Act standards. BCWSA also conducts regular testing on its treated wastewater to ensure it meets the required quality standards before being discharged into local waterways.

Customer Service

BCWSA is committed to providing excellent customer service to its customers. The company offers a range of services, including online bill payment, automatic bill payment, and paperless billing options. Customers can also report water or sewer emergencies 24/7 through BCWSA's emergency hotline.

In addition, BCWSA provides educational resources and outreach programs to help customers understand their water and wastewater systems better. The company also offers tours of its treatment plants for schools, community groups, and other interested parties.

Environmental Stewardship

BCWSA is committed to protecting the environment by promoting sustainable practices in its operations. The company has implemented several initiatives aimed at reducing energy consumption, conserving water resources, and minimizing waste generation.

For example, BCWSA has installed solar panels at its treatment plants to generate renewable energy and reduce greenhouse gas emissions. The company has also implemented a comprehensive leak detection program that helps identify leaks in the distribution system quickly.

Conclusion

Bucks County Water & Sewer Authority is a public utility company that provides safe and reliable water and wastewater services to the residents of Bucks County while promoting environmental stewardship. With over 60 years of experience in providing high-quality services, BCWSA remains committed to meeting the evolving needs of its customers while ensuring public health protection and supporting economic growth in Bucks County.