Questions about Bubble Tea Catering
What is Bubble Tea Catering?
Bubble Tea Catering provides mobile bubble tea bars and catering for events such as weddings, corporate parties, brand activations, and festivals across the UK. They operate from a base in London but serve clients nationwide, including Manchester, Birmingham, Leeds, and Glasgow, with setups tailored to each venue's space and requirements.
How does the booking process work?
To start, visitors are asked to fill out an event enquiry form with their name, email, event type, date, venue postcode, and approximate guest count. Once submitted, the team reviews the details and contacts the client to discuss availability, menu options, and the specific requirements needed for an accurate written quote.
What service formats are available?
The company offers three main service formats: a staffed mobile bubble tea bar, prepared drinks with delivery, or a combination of both. Each format is designed to fit different event needs, from a steady all-day service to a reception rush, with the final setup agreed upon for the specific venue.
How are quotes and payments handled?
Pricing is not fixed but is based on a written event quote that includes the bar, equipment, staffing, ingredients, travel, and setup. A non-refundable deposit, typically 30–50% of the total quoted amount, is required to secure the booking and cover initial preparation and stock planning.
What are the menu options and packages?
The menu includes classic milk teas, fruit teas, and various toppings like tapioca pearls, popping boba, and grass jelly. Clients can choose from three flavours on the Essentials package, five on the Signature package, or the full menu on the Flagship package, with options to customise colours and names for brand activations.
Where do they operate and how do they confirm availability?
The business operates UK-wide, confirming availability by postcode. They have experience setting up in diverse environments, from indoor corporate offices and wedding venues to outdoor festivals, ensuring the service aligns with public footfall, weather, and site utility requirements.
Who makes up the team and what is their focus?
The team includes event coordinators, logistics planners, and food service professionals trained in food hygiene and high-volume service flow. They emphasise punctuality, consistent service, and attention to timing to ensure guest satisfaction and logistical efficiency for both small gatherings and large-scale events.
How do they handle dietary requirements?
Clients can request vegan, dairy-free, low-sugar, or caffeine-free options, though suitability must be confirmed rather than assumed. The team advises discussing dietary requirements, ingredient sourcing, and cross-contact information before finalising the menu to ensure safety and compliance.
What are the terms regarding quotes and payments?
The Terms of Service state that all quotes are valid for 14 days unless stated otherwise. A booking is only confirmed once a deposit is received, and the final payment must be made no later than 7 days before the event date to avoid cancellation.
What are the cancellation and refund policies?
Cancellations must be made in writing by email. If a client cancels, deposits are non-refundable once the booking confirmation is issued, while late payments may incur an administrative charge of £25 and could delay service confirmation.
What is their mission and vision?
The company's mission is to deliver bubble tea catering that runs smoothly and leaves a lasting impression, focusing on service reliability, quality ingredients, and clear communication from booking to clean-up to align with guest expectations.
What is the company's address and contact information?
The business is part of the Pearl Lemon Group, as indicated by the email domain [email protected], and operates out of 4th Floor, 1 Vine Street, London, W1J 0AH, with contact numbers +447454539583 and +442071833436.
How long has the business been operating?
The website mentions that they have been operating since at least 2026, as indicated by the copyright notice, and they aim to set the standard for event-focused bubble tea catering in the UK by supporting organisers with a solution that simplifies logistics.
What specific features do they offer for branded events?
The company states that they can colour-match fruit teas to brand palettes and rename drinks on the menu board, which is a specific feature useful for launches, retail events, and weddings where branding is important.
What is the official website of Bubble Tea Catering?
The official website of Bubble Tea Catering is bubbleteacatering.uk.
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About Bubble Tea Catering
At Bubble Tea Catering, we believe in adding fun and flavour to every event. Our journey began with a passion for creating memorable experiences through delicious bubble tea.
- Website
- bubbleteacatering.uk
- Phone
- +442071833436
- [email protected]
- Categories
- Food & beverages, Entertainment, Events services
