I had a mixed experience with B-side Software. While their product was good, their website could use some improvements. The user interface was a bit confusing and it took me a while to find what I was looking for. However, their customer support was quick to assist me and resolve my queries.
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Questions about B-side Software
What is B-side Software?
B-side Software is a new app development studio founded by Brandon Paddock based in Seattle, WA. The company's first app is called Newseen, which is available now on Windows 8 and Windows RT, with plans to come to other mobile platforms later this year.
What specific apps has B-side Software released?
The studio has launched three specific apps so far: Tweetium, which is a Twitter client for Windows 8 launched at an introductory price of $2.99; Newseen, a news reader that is free on Windows 8 and Windows RT; and Cattergories, an online trivia game that is free for Windows 8 and Windows Phone 8.
How can customers give feedback to B-side Software?
According to the business's own website, they are looking for suggestions on how their apps could be better and direct users to their UserVoice page to provide feedback.
What is the current rating split for B-side Software on Trustburn?
The company's Trustburn rating is 4.3 out of 5 from 8 reviews, with a split of six 5-star ratings, two 4-star ratings, and two 3-star ratings.
What do reviewers praise about B-side Software's support?
Multiple reviewers noted that the customer support team is quick, friendly, and prompt in addressing queries and resolving issues, even when product or website issues arise.
Who is the ideal customer for B-side Software's products?
The business serves customers who need reliable software solutions, specifically targeting users of Windows 8, Windows RT, and Windows Phone 8 platforms.
What platforms and social media channels does B-side Software use?
The website states that the company is proud to be powered by WordPress and encourages users to follow them on Twitter @BSideSoftware or like them on Facebook.
How do recent reviews describe the user experience of the B-side Software website?
Some reviewers mentioned that the website design was modern and visually appealing, while others felt it took a while to navigate and find what they were looking for.
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2 Reviews
B-side Software is an average company. The services they provide are decent but not exceptional. I had a few minor issues with their product, but overall it met my requirements. The customer support team was helpful in resolving my concerns. I appreciate their efforts to improve their services.
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About B-side Software
B-side Software a new app development studio founded by Brandon Paddock. The company's first app is called Newseen, and is available now on Windows 8 and Windows RT. Newseen is coming to other mobile platforms later this year.
- Website
- bsidesoftware.com
- [email protected]
